balloo33 Posted October 12, 2019 Share Posted October 12, 2019 Several times I placed a bet and bought some cards in Bingo. When the clock turned to zero the site was loading and lagging. That makes me lost my money :-( Link to comment Share on other sites More sharing options...
RayL Posted October 15, 2019 Share Posted October 15, 2019 Hi @balloo33, welcome to the Community :) Sorry you had a negative experience, the mechanics of the bingo games are pretty secure and even a lag or an internet disconnection cannot affect the outcome of the result of the round you've bought tickets on. For example even if you've bought the tickets and then plugged out the laptop completely, the tickets respectively the numbers you've bought get registered and although you don't see the outcomes, they gey calculated and if there is a win it gets added to your account. But I understand where you're coming from, it's perfectly normal to want to see the round. The root of the disconnection can be caused by your internet connection or a server issue, however I haven't seen any issues reported recently. In any case, I can provide you with the outcome of that particular round if you would like, I would just need to know the exact time of the round and the ID. /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
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