GothMoth Posted June 5, 2018 Share Posted June 5, 2018 When I open the Bingo page there is a technical error message and I can't access My Bingo.I think the new promo causes this because I can't click start button and begin the mission.Also I can't open any room or to buy tickets.Anyone else experiencing the same problem? @Keir-UnibetI'm sorry to bother you again, but could you take a look, please 😃There was an error message when I diagnosed the web-page"Source map error: request failed with status 404 Resource URL: https://d1k6j4zyghhevb.cloudfront.net/binksy/unibet/binks/js/raven.min.js Source Map URL: raven.min.js.map"I tried with 3 browsers, reset the settings and cleared cookies and cache but still this shows up: Link to comment Share on other sites More sharing options...
Keir-Unibet Posted June 5, 2018 Share Posted June 5, 2018 Hi @GothMoth - I've forwarded this to the Bingo product team and they are investigating now - thanks for letting me know you're having an issue. Will let you know when I hear back. Thanks, Keir Link to comment Share on other sites More sharing options...
GothMoth Posted June 7, 2018 Author Share Posted June 7, 2018 @Keir-Unibet , maybe starting the mission for me will resolve the issue.There is the full error code - it might help the tech guys:07:49:16.396 Navigated to https://www.unibet.com/bingo 07:49:17.508 Source map error: request failed with status 404 Resource URL: https://d1k6j4zyghhevb.cloudfront.net/binksy/unibet/binks/js/raven.min.js Source Map URL: raven.min.js.map[Learn More] 07:49:17.604 Source map error: request failed with status 404 Resource URL: https://d1k6j4zyghhevb.cloudfront.net/binksy/unibet/binks/js/hammer.min.js Source Map URL: hammer.min.js.map[Learn More] 07:51:09.293 Navigated to https://www.unibet.com/bingo 07:51:10.839 Loading failed for the <script> with source “https://cdn-js.unicdn.net/dtm/dtm-cdn-unibet-2.0.250/2ba9756ce24e85b6613a5e44df81f3a5de8f7320/satelliteLib-81fa49b12f4903c5e2b79397db5965ace0d8bfac.js”. bingo:7 Link to comment Share on other sites More sharing options...
Keir-Unibet Posted June 7, 2018 Share Posted June 7, 2018 Great thanks @GothMoth have forwarded this on to the tech guys who are looking into it 🆗 Link to comment Share on other sites More sharing options...
Keir-Unibet Posted June 7, 2018 Share Posted June 7, 2018 Hey @GothMoth - Do you know what steps should be executed to reproduce this? Link to comment Share on other sites More sharing options...
GothMoth Posted June 7, 2018 Author Share Posted June 7, 2018 I right-clicked on the start button and then Inspect Element. This opens the Firefox Console and there are a lot of options and info... I missed this highlited security error in the debugger:15:18:36.731 SecurityError: Permission denied to access property "href" on cross-origin object modernizr.custom.65552.js:3Maybe there is something with the new bingo version : v1.6.10 or/and it's because I can't start the mission.Anyway, I hope this will be fixed soon 😃 Link to comment Share on other sites More sharing options...
GothMoth Posted June 12, 2018 Author Share Posted June 12, 2018 @Keir-Unibet wrote: Great thanks @GothMoth have forwarded this on to the tech guys who are looking into it 🆗@Keir-Unibet any update?I just saw at the promo page:https://www.unibet.com/promotions/bingo-promotions/june-be-the-one" Players must opt-in to this promotion. "I can't remember if I opted-in, but probably not because "You are opted-in. Good luck! " is missing.There were some issues with many of the sport promos in the past and in few of them I could not opt-in (missing "Opt-in" button)...Could this be the reason for the recent problems with Bingo? Is there possibility for you to opt me in or to start the B1 mission? Link to comment Share on other sites More sharing options...
RayL Posted June 21, 2018 Share Posted June 21, 2018 Hi @GothMoth, sorry for the long response times buddy, I had to sent this issue to be analyzed again. Working on getting it fixed for everybody. Apologies for the inconveniences caused. /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
GothMoth Posted June 21, 2018 Author Share Posted June 21, 2018 No problem @RayL and thank you for bringing it to their attention again 😃 Link to comment Share on other sites More sharing options...
Maria-Unibet Posted June 22, 2018 Share Posted June 22, 2018 Hi @GothMothI will look into what is going on with your bingo account as we speak. Really sorry that is taking so long. Is this problem happening only when you are on the bingo product?I can see that the missions are activated on your account, so you are already "Opt in". Regards Maria Link to comment Share on other sites More sharing options...
GothMoth Posted June 22, 2018 Author Share Posted June 22, 2018 Hello @Maria-Unibet and welcome 😃No problem, I simply wish this to be sorted out sooner or later, sooner preferably :laugh:And to answer your question:Yes, only on the bingo page.I checked and my last bingo game was on 24.05. You might have launched the new version of the Bingo later alonside with the B1 promo.When I opened the bingo page aprox. a week later there was this error message and I couldn't access my bingo ( no name, no funds visible, couldn't open the rooms or buy tickets). Then I noticed the mission and tried to start it, but at the last screen the "START" button is unclickable/unresponsive (happens nothing and doesn't seem to be clicked at all).I've tried few browsers Win7x64 and Android(cleared cashe, cookies etc.), even on freshly installed one the error is still present.I hope there will be some kind of fix allowing me access to the bingo page, the mission is not so important, but is likely the cause of the problem or the new Bingo version or both:wonder: Link to comment Share on other sites More sharing options...
Maria-Unibet Posted June 25, 2018 Share Posted June 25, 2018 Hi @GothMothI will check if there is any further updates today. Be back as soon as I hear anything! Regards Maria Link to comment Share on other sites More sharing options...
Maria-Unibet Posted July 13, 2018 Share Posted July 13, 2018 Hi @GothMothSorry again for it to takes so long to solve the problem. Would you mind to check now it the bingo page works for you? Regards Maria Link to comment Share on other sites More sharing options...
GothMoth Posted July 13, 2018 Author Share Posted July 13, 2018 It works. Thank you 😃 Link to comment Share on other sites More sharing options...
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