chunky66 Posted April 7, 2019 Share Posted April 7, 2019 ive free spins on pin win but it will not allow me to play them help Link to comment Share on other sites More sharing options...
Steel_Hungary Posted April 7, 2019 Share Posted April 7, 2019 Log out, log in maybe solve your problem (or refresh button). It is not unique problem, i had same in past, must click many times rarely. 1 Link to comment Share on other sites More sharing options...
SingleMom102 Posted April 7, 2019 Share Posted April 7, 2019 You dont get them when you open the game, or you cant open the game at all? 1 Link to comment Share on other sites More sharing options...
RayL Posted April 7, 2019 Share Posted April 7, 2019 Hi @chunky66, welcome to the Community :) Both @CharismaMan, and @SingleMom102's advices are valid and should fix this issue for you. Let us know how it goes and if this issue persists, could we please have a bit more info over when were the free spins credited to your account and a screenshot of any error that you encounter while trying to play them? /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
chunky66 Posted April 7, 2019 Author Share Posted April 7, 2019 i open the game but the game does not respond, thanks but no good , unibet says send a screen shot whats that, the free spins were credited today sorry screen shot whats that the game apppear ok but nothing responds.sorry on the verge of taking my money and running Link to comment Share on other sites More sharing options...
RayL Posted April 7, 2019 Share Posted April 7, 2019 Thanks for the expolanation @chunky66 , I've sent this issue to be checked by our Bingo Expert and will be sure to get back to you as soon as an answer is received. In the meantime, can you please have a look at the picture below and make ure your Flash player is set to "Allow"? You will need to click the lock simbol on the left of the Unibet Hiperlynk and there set the Flash settings to allowI've left a video below explaining how to take a screenshot. 1 Former Community Moderator Link to comment Share on other sites More sharing options...
chunky66 Posted April 7, 2019 Author Share Posted April 7, 2019 ok thanks Link to comment Share on other sites More sharing options...
RayL Posted April 7, 2019 Share Posted April 7, 2019 Out of curiosity @chunky66, did you manage to set the Flash Player to "Allow" as described above in the screenshot? :) Former Community Moderator Link to comment Share on other sites More sharing options...
chunky66 Posted April 8, 2019 Author Share Posted April 8, 2019 morning me again i still cant spin have the music to the game cant find the allow flash may be best if i just leave it all i cant believe its so difficult to sort Link to comment Share on other sites More sharing options...
Livertool Posted April 8, 2019 Share Posted April 8, 2019 @RayL Your chrome needs update? It has changed a little bit how to allow flash, you need to go in that lock and then to sitesettings to allow flash. But usually there is pop up when flash is needed in some site so you don't have to find those settings.@chunky66 What freespins are you trying to open? To netent? Does it load the netent text but just get stuck in there? If that is the case you may need to allow cookies ot try another browser. I've had that problem with netents and when trying to open bingo lobby. Link to comment Share on other sites More sharing options...
RayL Posted April 8, 2019 Share Posted April 8, 2019 @Livertool It's the bingo mini slot Pin Win that it's not starting from my understanding. I'm still pending feedback on what's happening in the backend, but if there;s no way to play them I think I'll just move the spins to a Netent Casino slot. I any case, I'll keep you guys posted as soon as I have an answer./Ray Former Community Moderator Link to comment Share on other sites More sharing options...
Krists-Unibet Posted April 8, 2019 Share Posted April 8, 2019 Hey @chunky66 ! I've exchanged those free spins to Blender Blast ones, same value! Try them, should be fine now 😃 Cheers! 1 Link to comment Share on other sites More sharing options...
chunky66 Posted April 8, 2019 Author Share Posted April 8, 2019 ok thanks much appreciated 1 Link to comment Share on other sites More sharing options...
mateace Posted April 8, 2019 Share Posted April 8, 2019 thanks Link to comment Share on other sites More sharing options...
chunky66 Posted April 10, 2019 Author Share Posted April 10, 2019 so sorry to be a pain but again ive free spins on pin win and again i cant use them please help again Link to comment Share on other sites More sharing options...
chunky66 Posted April 10, 2019 Author Share Posted April 10, 2019 its so frustrating grrrrrrrrr Link to comment Share on other sites More sharing options...
Krists-Unibet Posted April 11, 2019 Share Posted April 11, 2019 Hi @chunky66!Apologize for this one! It has already reached our developers team and they are in progress to fix it for you! 😃Meanwhile, free spins exchanged again to Blender Blast! Let me know if any assistance is needed! Cheers, Link to comment Share on other sites More sharing options...
chunky66 Posted April 11, 2019 Author Share Posted April 11, 2019 again thanks and hope iam not being a pain Link to comment Share on other sites More sharing options...
Krists-Unibet Posted April 12, 2019 Share Posted April 12, 2019 No worries @chunky66! Always a pleasure to help out 😃 Link to comment Share on other sites More sharing options...
chunky66 Posted April 13, 2019 Author Share Posted April 13, 2019 guess who , and guess whats happend yes more free spins on pin spin and yes i cant use them whats happening help please and try to sort it thanks chunky66 Link to comment Share on other sites More sharing options...
RayL Posted April 14, 2019 Share Posted April 14, 2019 Hi @chunky66, sorry about that once again. We're on it, it might take till tomorrow to exchange though. Thanks for letting know. /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
chunky66 Posted April 14, 2019 Author Share Posted April 14, 2019 ok thanks couldyou exchanged my spins for the wild one been playing it and i like it and could we do something soon about pin win its becoming a pain thanks chunky Link to comment Share on other sites More sharing options...
Krists-Unibet Posted April 15, 2019 Share Posted April 15, 2019 Sure thing @chunky66 ! Free spins exchanged to wild one 😃 Link to comment Share on other sites More sharing options...
chunky66 Posted April 15, 2019 Author Share Posted April 15, 2019 thats lovely thanks right when i click on pinwin the music plays but it does not matter what you try nothing respondes not even changing the stake or info , iam using a Lenovo lap top and sorry ive tried to send a screen shot but no success thanks for your help Chunky Link to comment Share on other sites More sharing options...
Emetom Posted April 27, 2019 Share Posted April 27, 2019 Hi all, I dit not get 1 free spins. 2 bad because I like the games. TThere great Link to comment Share on other sites More sharing options...
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