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chunky66

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Hi @chunky66, welcome to the Community :)

Both @CharismaMan, and @SingleMom102's advices are valid and should fix this issue for you. Let us know how it goes and if this issue persists, could we please have a bit more info over when were the free spins credited to your account and a screenshot of any error that you encounter while trying to play them?

 

/Ray

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i open the game but the game does not respond, thanks but no good , unibet says send a screen shot whats that, 
the free spins were credited today sorry screen shot whats that the game apppear ok but nothing responds.

sorry on the verge of taking my money and running

 

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Thanks for the expolanation @chunky66 , I've sent this issue to be checked by our Bingo Expert and will be sure to get back to you as soon as an answer is received. 
In the meantime, can you please have a look at the picture below and make ure your Flash player is set to "Allow"? You will need to click the lock simbol on the left of the Unibet Hiperlynk and there set the Flash settings to allow

Flash.thumb.JPG.54c184eb5f857fe8df7babe80ac2c62b.JPG

I've left a video below explaining how to take a screenshot.

 

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@RayL  Your chrome needs update? It has changed a little bit how to allow flash, you need to go in that lock and then to sitesettings to allow flash. But usually there is pop up when flash is needed in some site so you don't have to find those settings.

@chunky66  What freespins are you trying to open? To netent? Does it load the netent text but just get stuck in there? If that is the case you may need to allow cookies ot try another browser. I've had that problem with netents and when trying to open bingo lobby. 

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@Livertool It's the bingo mini slot Pin Win that it's not starting from my understanding. I'm still pending feedback on what's happening in the backend, but if there;s no way to play them I think I'll just move the spins to a Netent Casino slot. I any case, I'll keep you guys posted as soon as I have an answer.

/Ray

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thats lovely thanks right when i click on pinwin the music plays but it does not matter what you try nothing respondes not even changing the stake or info , iam using a Lenovo lap top and sorry ive tried to send a screen shot but no success thanks for your help Chunky

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  • 2 weeks later...

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