Think it's a local Bingo promotion for the customers of your country only,because i can't find any "Monday Cashback " promotion when i check the Bingo section.The only one i could find was back in may last year..
If you read the T&C of the offer and didn't get your vouchers,just go to Live Chat and they will gladly help you out
@prissi74 Sorry to hear that you haven't got any reply to your emails.Did you first ask in Live chat or did you directly sent them an email? Would advice you to ask the about this on Live chat and also about the email issue
i asked on live chat first but they couldnt help and said to sent a email and thats what i did right away.
Yesterday i asked on live chat again if they can check because i dident get a answer via mail and again no help, so i did sent another email yesterday but still no answer
Sorry to hear that live chat couldn't help you (that's odd by the way) and that you didn't get any reply to your emails either @prissi74. Maybe if we try to alert our resident Bingo expert @Martin-Unibet or one of the other community mods - @Stubbe-Unibet, @Marco-Unibet or @Jeppe-Unibet one of them can lend a hand in solving the problem for you.
EDIT: I really should update before I reply - went to do something else in between and didn't see that @AndreiBN had already said almost the same thing, sorry.