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Cl1nt Rank 10
Rank 10

Please can someone assist me. It seems none of my bonuses are being loaded. I opened the first 'day' on the calendar and didn't receive any free spins and then yesterday, I wagered more than €5 in bingo and I still haven't received my ticket.

Please advise.

 

Thanks

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9 REPLIES
Merenitsu Rank 21
Rank 21

@Cl1nt Most likely the main calendar does not work in your country, as in mine. you can run a community calendar here

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latha Rank 9
Rank 9

Wt all country it dosnt work????

 

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Moderator
Moderator
Hi @Cl1nt, The Community Calendar should be available, what happens more exactly? Are you able to see the calendar it's self, to opt in?
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Cl1nt Rank 10
Rank 10

@Ray-Unibet, I can see the calendar and it gives me the option to opt in. Once I click the button to accept, I get rerouted to one fo the other pages, Bingo or the like. i then complete the task and nothing happens. I even placed a wager on the United vs Arsenal game last night, as per the calendar, and that bet wasn't returned after I lost.

 

Please assist.

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Moderator
Moderator
We'll have a closer look at this @Cl1nt, cheers for the report. I'll PM you as soon as I have an answer with a refund.
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Crisx18 Rank 10
Rank 10

hi @Ray-Unibet for unclaimed unopened bonuses. something to do to open

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Cl1nt Rank 10
Rank 10

@Ray-Unibet, I hope you had a good festive season and all the best for 2019. As to the previous message, I never received anything further. Did you manage to find a solution?

Also, I have a €5 ticket that expires today. Is there any chance I might get it extended? Even just a week will be great. Thanks

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Moderator
Moderator

@Cl1nt, I've added you a Bonus for the delays and for the inconveniences + extended you the ticket. Sorry for the long delays, it's been a busy couple of weeks Smile

/Ray

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Cl1nt Rank 10
Rank 10

@Ray-Unibet, I appreciate the gesture and understand you've been busy. I hope it settles down a little.

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