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GothMoth Rank 16
Rank 16

Since there is no response in Bug Reports, I'll post it here as well. Hopefully someone with the same issue will answer or even @Martin1 will see it.

This happens when I have 2 rooms open and is very annoying especially when switching to the 1tg one. After you hit the desired number you win... nothing. It is very misleading and makes me play at only one most of the time.

I know there aren't many bingo players here, but have anyone else experienced this bug?

1tg.png

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7 REPLIES
steppek77 Rank 17
Rank 17

No I haven`t. Not yet Smile

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Moderator
Moderator
I am not sure I fully understand @GothMoth, what is happening exactly?
You hit a number on the Bingo slip and it doesn't register? Is it your lucky number that you chose the moment you open the Bingo page the first time?
Can you be a bit more specific in order to properly escalate this issue to the Bingo department please?
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GothMoth Rank 16
Rank 16

There are 2 or more numbers missing while there is shown that is only 1 - 1TG at the top of the tickets.

And you can see that there are more to go Laugh

But when playing two or more rooms with many tickets it's confusing esp when the room "banner" with 2TG(which is correct) isn't visible or I just look at the tickets by habit first.

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Highlighted
Moderator
Moderator
Thanks for that info @GothMoth, I've forwarded this to the Bingo department and we are pending feedback on this issue.
Also please note that Martin is not working with us anymore and the new Bingo manager is yet to be introduced to the Community, feel free to tag me or Jeppe whenever you are experiencing a bug.
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GothMoth Rank 16
Rank 16

@Keir-Unibet  , Hello and welcome Smile

I've experienced some issues lately and there is no response as Martin haven't been active lately. I write few emails explaining the problems and providing info and screenshots and even replicated the bug as I was asked. Alas there was no response and the issues are still present. You could try to find my emails for more detailed info - there was even a questionaire in one of them.

I'll post few more screenshots for you to get the idea. I hope there will be a resolution as these bugs are very annoying esp the 1tg one.

1tg bug the podium.png1tg bug the podiummy tickets bug.pngmy tickets bugfalse 1 line.pngfalse 1 linefalse 4lines.pngfalse 4linesfairway freezing.pngfairway freezing2tg not showing.png2tg not showing

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Unibet Bingo Expert Keir-Unibet
Unibet Bingo Expert

Hi @GothMoth - Thanks for the welcome Smile

I've escalated this with the product team and they are looking into it. Really sorry you disn't recieve a swift reply. As soon as I have an answer on this i'll let you know. I've added a small bingo voucher to your account for the delay!!

Thanks

Keir

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GothMoth Rank 16
Rank 16

Thank You. Much appreciated Smile

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