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gameman2020 New member
New member

I don't know what is wrong with this my account whenever I log in to the account l can't access the sports page but every other pages have no problem

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3 REPLIES 3
BonusPater Rank 24
Rank 24
Welcome to the community, gameman2020!

A few questions for you:
1. You don't have a problem loading the page when you're NOT logged in?
2. Which browser are you using? Can you try another browser?
3. What happens exactly? Just a blank page? No loading screen or anything?
Former community manager. Used to be known as "Stubbe-Unibet" | Bundesliga blog | How NOT to play poker blog
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Moderator
Moderator
Hi @gameman2020, welcome to the Community and thank you for contacting us Smile
I can see that there is a document request on your account consisting of an ID and a Proof of address, this being the reason that you are temporarily unable to access the product onsite.
I would be more than happy to help you out in this verification, you can send the picture of your ID and a Utility bill/Bank statement showing your full name and address/ Internet bill to contact@unibetcommunity.com and I'll pick them up from there. Hope to hear from you soon.

/Ray
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mnsaruar Rank 2
Rank 2
Same problem is happening with me.
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