bodvoc Posted September 25, 2019 Share Posted September 25, 2019 How are unibet not playing fair and refunding bets on this horse which clearly did not refuse to race but had its head trapped in the stalls so couldn't take part , i know its officially been declared a runner but come on Link to comment Share on other sites More sharing options...
JeppeL Posted September 26, 2019 Share Posted September 26, 2019 Hi @bodvoc and welcome to the community :)You sort of answered your own question in that it has officially been declared a runner. I realize it can seem unfair at certain times, but we always settle bets based on official results as it's the only way to stay consistent in the settling of all bets. Nonetheless, if you'd like me to check it with our Sportsbook, could you please give me a bit more information about the horse and race?Thank you,/Jeppe Former Community Manager Link to comment Share on other sites More sharing options...
bodvoc Posted September 26, 2019 Author Share Posted September 26, 2019 Don't bother mate because unlike other bookmakers who have refunded stakes on the horse unibet don't give a dam about the punters , paddy power even refunded stakes the same day on a horse which actually did refuse to race but unibet expected kitos to lift the stalls with its head and carry it to the line Link to comment Share on other sites More sharing options...
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