Nick1967 Posted June 4, 2018 Share Posted June 4, 2018 Hi I had an insured bet of £20 which i placed on a horse which turned out to be a non-runner. It now states congratulations you've completed the bonus so effectively ive lost it. Is this correct. Link to comment Share on other sites More sharing options...
RayL Posted June 4, 2018 Share Posted June 4, 2018 Hi @Nick1967 and welcome to the Community :) In the case of non runners the system automatically refunds the stake in cash by completing the bonus. This is normal however the bonus being completed you didn't actually get a chance to bet so to say. In these cases we gladly re add the Bonus for a second try. Your Risk Free Bet is active now on your account and the next bet will be risk free, like last time. Let us know how it went :) /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
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