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Live streaming does not work for belgian games


Jurgend

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All belgian games especially The juliper pro league where Unibet is a sponser does the live streaming work. IT Just Say try Again each time while other games work without any problem in the same moment. So iT is not a problem on my side but a problem with the live streaming of Unibet. Last season i could watch every game. Thats why i chose Unibet for betting. Van you fix ths? I tried on different days. 

 

Thank you

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Hi @Jurgend@JayVee, welcome to the Community :) @TDW (sorry for the issue) and @Purps thanks for interviening guys
I've reached out to our Sportsbook team regarding the straming issues over Belgium's Jupiter League, we're pending their feedback on the matter. 

Just so I get it right from the start, the matches you guys are trying to stream and not succeeding are all part of Jupiter League or did you guys notice service outages on other matches as well?

/Ray

Former Community Moderator
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@Jurgend , @TC2 , @JDB@Zyon , @hawkeye_bel , @TDW 
Thanks for reporting this issue guys. Our Sportsbook team aware of this and is investigating the error with our provider. There's no timeframe to when a fix will be rolled out for the issues affecting predominantly the Belgian Jupiter League, please bear with us on this one. Apologies for the inconvenience caused!

/Ray

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Former Community Moderator
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28/07/19 Again livestream for the JPL in Belgium does not work! I can watch livestreams from other competitions in other countries but not Belgium. This problrm has been going on for a year now. UNIBET fails to come up with a solution or an explanation. It's a disgrace!!! I put sometimes a small bet on one of the JPL games and I am not able to follow the game.

 

UNIBET take care of your customers and at least leave some feedback!!!!

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Sure that you are the sponsers of the jupiler pro league that is just started and we cant watch now and Betting is more difficult. It small gesture would be Nice. and we stay unibet users while some other users go somewhere Else...

 

Thanks

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@Jurgend we certainly appreciate the criticism but the third party streaming provider does not have any correlation with Unibet sponsoring the Belgian Jupiter League. The Live Stream service is not a guaranteed one I'm afraid, we truly do our best to have everything available together with the Live Stream provider, but streaming errors happen, there's no other way to put it unfortunately and although we are sorry for the inconveniences and resources have been allocated to actually fix this issue, I'm afraid that a compensation for this will not be possible in this case.

 

/Ray

Former Community Moderator
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Hi @RayL, Couldn't see any of the JPL-games this weekend. But other football game-streams worked perfectly... Hope this will get fixed soon. I love betting on Unibet and watching the games, always been a fan... Hope it's not a broadcasting rights issue. 

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  • 4 weeks later...

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