Gloupy1968 Posted July 27, 2019 Share Posted July 27, 2019 Hi,Live stream not available... again and againCan you resolve it ?Thanks, Link to comment Share on other sites More sharing options...
Jurgend Posted July 27, 2019 Author Share Posted July 27, 2019 All belgian games especially The juliper pro league where Unibet is a sponser does the live streaming work. IT Just Say try Again each time while other games work without any problem in the same moment. So iT is not a problem on my side but a problem with the live streaming of Unibet. Last season i could watch every game. Thats why i chose Unibet for betting. Van you fix ths? I tried on different days. Thank you Link to comment Share on other sites More sharing options...
Gloupy1968 Posted July 27, 2019 Share Posted July 27, 2019 ??? Link to comment Share on other sites More sharing options...
Purps Posted July 27, 2019 Share Posted July 27, 2019 For the record:I'm watching Cercle Brügge - Standard Liege right now and it's working perfect.In Finland, using a desktop. Link to comment Share on other sites More sharing options...
TDW Posted July 27, 2019 Share Posted July 27, 2019 @Jurgendhaving the same problem.I think someone already posted about it yesterday... Link to comment Share on other sites More sharing options...
JayVee Posted July 27, 2019 Share Posted July 27, 2019 Ok, I'm not alone with this problem. All other streams work fine. Link to comment Share on other sites More sharing options...
RayL Posted July 27, 2019 Share Posted July 27, 2019 Hi @Gloupy1968, sorry to hear about the streaming issues. What match exactly are you trying to stream and can we please have a screenshot of the error that you encounter? Former Community Moderator Link to comment Share on other sites More sharing options...
RayL Posted July 27, 2019 Share Posted July 27, 2019 Hi @Jurgend, @JayVee, welcome to the Community :) @TDW (sorry for the issue) and @Purps thanks for interviening guysI've reached out to our Sportsbook team regarding the straming issues over Belgium's Jupiter League, we're pending their feedback on the matter. Just so I get it right from the start, the matches you guys are trying to stream and not succeeding are all part of Jupiter League or did you guys notice service outages on other matches as well?/Ray Former Community Moderator Link to comment Share on other sites More sharing options...
JayVee Posted July 27, 2019 Share Posted July 27, 2019 Hello Ray,I"m only having issues with the streams of the Belgian Jupiler Pro League.Streams of other sports and soccer competitions are working. Link to comment Share on other sites More sharing options...
TDW Posted July 27, 2019 Share Posted July 27, 2019 @RayL indeed, other random matches seem to work fine (e.g. San Lorenzo vs Godoy Cruz) Link to comment Share on other sites More sharing options...
hawkeye_bel Posted July 27, 2019 Share Posted July 27, 2019 Same problem here Link to comment Share on other sites More sharing options...
Zyon Posted July 28, 2019 Share Posted July 28, 2019 Hi the livestream of Anderlecht Vs KV Oostende in the Jupiler league is not working. IT says that there was something wrong with the stream. Pls help Link to comment Share on other sites More sharing options...
JDB Posted July 28, 2019 Share Posted July 28, 2019 I have a unibet account, am logged in, I have money in my account but Livestream not working. How can this be solved?trying to watch rsc anderlecht - kv oostende Link to comment Share on other sites More sharing options...
TC2 Posted July 28, 2019 Share Posted July 28, 2019 I've got the same issue Link to comment Share on other sites More sharing options...
RayL Posted July 28, 2019 Share Posted July 28, 2019 @Jurgend , @TC2 , @JDB, @Zyon , @hawkeye_bel , @TDW Thanks for reporting this issue guys. Our Sportsbook team aware of this and is investigating the error with our provider. There's no timeframe to when a fix will be rolled out for the issues affecting predominantly the Belgian Jupiter League, please bear with us on this one. Apologies for the inconvenience caused!/Ray 1 Former Community Moderator Link to comment Share on other sites More sharing options...
Derat1 Posted July 28, 2019 Share Posted July 28, 2019 I have it also,isee wel the friendschip games Feyennoord and Leverkussen Link to comment Share on other sites More sharing options...
Lindoke Posted July 28, 2019 Share Posted July 28, 2019 28/07/19 Again livestream for the JPL in Belgium does not work! I can watch livestreams from other competitions in other countries but not Belgium. This problrm has been going on for a year now. UNIBET fails to come up with a solution or an explanation. It's a disgrace!!! I put sometimes a small bet on one of the JPL games and I am not able to follow the game. UNIBET take care of your customers and at least leave some feedback!!!! Link to comment Share on other sites More sharing options...
Jurgend Posted July 28, 2019 Author Share Posted July 28, 2019 Maybee a comensation for the affected users of the competisions that not work would-be Nice ! Link to comment Share on other sites More sharing options...
Jurgend Posted July 28, 2019 Author Share Posted July 28, 2019 Sure that you are the sponsers of the jupiler pro league that is just started and we cant watch now and Betting is more difficult. It small gesture would be Nice. and we stay unibet users while some other users go somewhere Else... Thanks Link to comment Share on other sites More sharing options...
RayL Posted July 28, 2019 Share Posted July 28, 2019 @Jurgend we certainly appreciate the criticism but the third party streaming provider does not have any correlation with Unibet sponsoring the Belgian Jupiter League. The Live Stream service is not a guaranteed one I'm afraid, we truly do our best to have everything available together with the Live Stream provider, but streaming errors happen, there's no other way to put it unfortunately and although we are sorry for the inconveniences and resources have been allocated to actually fix this issue, I'm afraid that a compensation for this will not be possible in this case. /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
Nick1 Posted July 29, 2019 Share Posted July 29, 2019 Hi @RayL, Couldn't see any of the JPL-games this weekend. But other football game-streams worked perfectly... Hope this will get fixed soon. I love betting on Unibet and watching the games, always been a fan... Hope it's not a broadcasting rights issue. Link to comment Share on other sites More sharing options...
Nick1 Posted August 3, 2019 Share Posted August 3, 2019 Hi @RayL Still having some streaming issues on my mobile phone using the unibet app ... only Jupiler Pro League games. Desktop version is working again, thanks! Link to comment Share on other sites More sharing options...
Teslah Posted September 1, 2019 Share Posted September 1, 2019 I've been having the same problem for so long. Never works on my phone. Tested it on a MacBook and there it worked. Please fix it asap, this is just ridiculous. 1 Link to comment Share on other sites More sharing options...
JR84 Posted September 1, 2019 Share Posted September 1, 2019 Still not fixed.does someone has a solution, i have it on all browsers, all devices, web and app...only with belgium jupiler pro league games Link to comment Share on other sites More sharing options...
CBET Posted September 1, 2019 Share Posted September 1, 2019 Same issue here and it is not the first time. This is ridiculous, we can not follow up on our bets!! Link to comment Share on other sites More sharing options...
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