Can not get trough to Support so ill ask the forum instead.
Unibet concluded that a goal was scored within the first 29,59 min of the game. This is contrary to every result sites online, including the live broadcast from fox sports.
Unibet result site shows 31th min
Livescore: 31th min
SOccerway: 31th min
Bundesliga official site: 31th min
Fox sports 30 min 1 sec (clip on google search or youtube)
checked about 20 different result providers and every one says 31th min, watched the game live to wich clearly showed 31th min. Can anyone please inform me what method Unibet uses for settling bets? Clearly just a bug or support mishap. But cant understand why it does not get fixed.
Maybe it's only a mistake.
But next time You should tag one of the moderators (for example @Ray-Unibet ).
Thank you for the quick response, the coupon id numbers are:1701606908 and1701657454.
one of them is already corrected so just 1 awaiting.
thank, you and hapy holidays
Thank you for the help @Ray-Unibet i have been credited for 1 of the coupons but support forgot one of them. The coupon they missed is:1701657454. Same bet as the other one.
I post it here, since this is the best and most efficient way to get help and answers imo.
Hi @maskinjegern, we had a closer look at the settlement and it seems there was indeed a goal scored between 00:00 and 29:59 as seen below. Given this information, the second bet iseems to be settled correctly since the bet was placed on under 0.5 goals in this time interval.