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Betting rewards at Unibet Norwway Twitter; "dagenshundrings"


steppek77

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In Unibet Twitter Norway it is a competition called "dagenshundrings". If you say the correct result you win 100,- NOK. And yesterday you had to guess the final result between Totttenham and Juventus. And I said 2-1 to Juventus, but have still not received 100,-NOK from Unibet Norway. I spoke with the Live Chat and I understood he have no clue what I talked about..

To me it is crazy that I have to go here to the Community just to ask for help for something Unibet Norway and Unibet Norway at Twitter could solved .. I am disappointed. Usj.

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@FeelsBadManwrote:

Of course live chat won't know the various social media/twitch/forum competitions from various countries, the best bet to get a correct answer is the medium where you won it from usually. 


??? I have spoke with the Live Chat in Norway and they "of course" know what I talk about, but maybe he was a new one. And as I wrote to @Livertool above here: I have sent a message to Unibet Norway at Twitter.. No answer, and I can tell you that people who works for Unibet Norway at Twitter give a rude answers too often.. Almost they are thinking that they are the Boss for Unibet Norway..

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Well support usually doesn't know every random promotion that is not on the main site, they don't get briefed after every tweet and twitch giveaway, maybe this is, I'm not norwegian, idk.

As for them not giving out the winnings, the game was yesterday wasn't it? I see on twitter that they acknowledged the winners 9 hours ago, you do realize that they're humans and this is not an automated process right? And I do see some responses on twitter about this and they say it will be credited in 3 business days. Kids these days wanting everything  in 3 seconds otherwise the world is falling apart 😏 Remember that on the other side there's a human as well. 

 

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@FeelsBadManwrote:

Well support usually doesn't know every random promotion that is not on the main site, they don't get briefed after every tweet and twitch giveaway, maybe this is, I'm not norwegian, idk.

As for them not giving out the winnings, the game was yesterday wasn't it? I see on twitter that they acknowledged the winners 9 hours ago, you do realize that they're humans and this is not an automated process right? And I do see some responses on twitter about this and they say it will be credited in 3 business days. Kids these days wanting everything  in 3 seconds otherwise the world is falling apart 😏 Remember that on the other side there's a human as well. 

 


Please , don`t act like this. I have join this competition at Unibet Twitter Norway for some years now, so I know everything about it. In the weekend you have to wait to Monday-Tuesday, but in the week the give you the bonus the day after.

Btw, when 42 people guess the right result of a match, how long time do you think they need to credit your account? 24-72 hours? And they are not busy there.. That is longer time then you normally get a withdrawals of many 1000 NOK at Unibet.

So give me a break, we are living in 2018, in the computerworld..

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People are not computers, and should be treated as such, and the expectation should be of what people can achieve, that's all I'm saying 😏 and giveaways are not even close to as big of a priority as withdrawals, which I think are also largely automated I think, unless verifications are needed.

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@FeelsBadManwrote:

People are not computers, and should be treated as such, and the expectation should be of what people can achieve, that's all I'm saying 😏 and giveaways are not even close to as big of a priority as withdrawals, which I think are also largely automated I think, unless verifications are needed.


I didn`t say that people should be computers. But we are living in 2018, not 1998, the computer rules the world. Most people know that.

But anyway, to me it is good if someone of the bosses of Unibet gives Unibet Norway at Twitter some good advise. Because I remember the Live Chat in the early years I was playing at Unibet and the support was terrible, but for the last 8-10 years they are so nice and service-minded people.

So a criticism can be  positiv, not only negativ as many people think.

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Gotta agree with that when the prices are about few clicks away, how can it take 3 business days to do that? On top of that there are no free lunches and competition keepers also get something out of them, rt, sharing... is free advitising for them and we can't say that if it is ok i'll retweet this in 72 hours. After all, we as followers, customers and players are paying their bills so it is not wrong to assume that they play by the book and rules just as we have to do. 

But then again if they say that prices will be paid in three days and you take part in it, then you accept it. 

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  • 2 months later...

@RayL wrote:

@Miklil14and @steppek77 Just got word back from the social media team and indeed, there was an original bug in the winners list which got corrected this morning. Your winnings were added now, could you double check and confirm?


Hi @RayL ! Now today I got the same "problem" again. I did guess the right result in the football-match Russia-Turkey: 1-1.

I sent a PM, but no answer from Unibet Twitter Norway.

And Live Chat has nothing to do with Unibet at Twitter they told me now.

Today is my bad day :( No Mystery freeroll and no 100,-NOK from the competition at Twitter :teardrop:

@My username at Twitter is: @romni77 

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@RayL wrote:

Hey @steppek77 :) All is not lost yet. I've contacted the Social Media Executives about the twitter promotion and should have an answer for you latest tomorrow about this. Hang tight, we'll find out what happened .

 

/Ray



@RayL wrote:

Hey @steppek77 :) All is not lost yet. I've contacted the Social Media Executives about the twitter promotion and should have an answer for you latest tomorrow about this. Hang tight, we'll find out what happened .

 

/Ray


Thank you @RayL

I did hope I get the money before the Norway-Panama tonight, but now it is to late for that.

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Just had word back from the Social Media Team @steppek77.
We are talking about the following promotion: https://no.unibet.com/promotions/sportsbook-promotions/dagens-hundrings
I translated the terms and it sais "Prize bonuses are paid to players' Unibet account within 3 business days (we do not pay prizes on Saturdays and Sundays)."
I've also double checked the list of the winners and you are on it so congratulations :) you will receive your winnings within 3 working days.

/Ray

Former Community Moderator
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