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Dieter2000 Rank 2
Rank 2

Hi,

My coupon ID is: 1963812819.

I have just placed a bet on Formula 1. My bet is correct but Unibet says it isn't. I lost 30EUR because of this? How can I fix this, because this just isn't right.

I said that the time gap between the winner and the second one was 0.51 seconds or lower. This is indeed the right result, but Unibet said I lost the bet.

Can someone pleas tell me how I can solve this? In the following link you can see the official results: https://www.formula1.com/en/latest/article.qualifying-report-highlights-2019-canadian-grand-prix.1yM...

Kind regards

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13 REPLIES 13
Nick2905 Rank 3
Rank 3

Same problem with me....

What can we do to solve this?

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Moderator
Moderator

Hi @Dieter2000 and @Nick2905, welcome to the Community Smile

The bet was placed on Winning Margin 0.51 seconds or more was settled as lost because the margin between the 1st and 2nd for qualifying was 206, hence, the winning outcome is 0.11 – 0.20 seconds.

Please see links below:

https://www.formula1.com/en/results.html/2019/races/1006/canada/qualifying.html

https://twitter.com/F1/status/1137441399530541063/photo/1

 

 

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Dieter2000 Rank 2
Rank 2
Sir,
In my bet it said that the winning margin was 0.51 or LESS and not MORE. I can send you prove if u want me to.

Kind regards

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Nick2905 Rank 3
Rank 3

In my bet there was also written LESS than 0,51 seconds... I can send you the prove too.

Kind regards

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Minderhout123 Rank 2
Rank 2

Hi Dieter2000,

We have the same bets and I also have the same problem. I won two bets (€42,00 and €30,00), but my bets turned red. My coupon-ids are 1963868980 and 1963860894. 

Is there a solution for this problem???

 

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Minderhout123 Rank 2
Rank 2

Sir, 

I have the same problem as Dieter2000 and Nick. 

In my bets it said that the winning margin was 0.51 or less (and not more). I can also send you my prove. 

Kind regards

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Purps Rank 20
Rank 20
Moderator
Moderator

Cheers for the tag @Purps.
@Dieter2000 , @Minderhout123 , @Nick2905 that's very odd guys, sorry for the answer above. I see that our colleagues in CS have informed our provider over this and it's being looked into. We might be looking at a translation error but it's unconfirmed yet. I'll keep my eyes on it and let you know here.

/Ray

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Nick2905 Rank 3
Rank 3

@Ray-Unibet

Thanks for the reply. Do you know if there is a chance that we win our bet? Because we we all predicted it right...

Hopefully this will be handled fairly

Kind regards

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