Dieter2000 Posted June 8, 2019 Share Posted June 8, 2019 Hi,My coupon ID is: 1963812819.I have just placed a bet on Formula 1. My bet is correct but Unibet says it isn't. I lost 30EUR because of this? How can I fix this, because this just isn't right.I said that the time gap between the winner and the second one was 0.51 seconds or lower. This is indeed the right result, but Unibet said I lost the bet.Can someone pleas tell me how I can solve this? In the following link you can see the official results: https://www.formula1.com/en/latest/article.qualifying-report-highlights-2019-canadian-grand-prix.1yM0QS0aAyV47bEmPLFIqE.htmlKind regards 1 Link to comment Share on other sites More sharing options...
Nick2905 Posted June 8, 2019 Share Posted June 8, 2019 Same problem with me....What can we do to solve this? Link to comment Share on other sites More sharing options...
RayL Posted June 9, 2019 Share Posted June 9, 2019 Hi @Dieter2000 and @Nick2905, welcome to the Community :)The bet was placed on Winning Margin 0.51 seconds or more was settled as lost because the margin between the 1st and 2nd for qualifying was 206, hence, the winning outcome is 0.11 – 0.20 seconds.Please see links below:https://www.formula1.com/en/results.html/2019/races/1006/canada/qualifying.htmlhttps://twitter.com/F1/status/1137441399530541063/photo/1 Former Community Moderator Link to comment Share on other sites More sharing options...
Dieter2000 Posted June 9, 2019 Author Share Posted June 9, 2019 Sir, In my bet it said that the winning margin was 0.51 or LESS and not MORE. I can send you prove if u want me to. Kind regards Link to comment Share on other sites More sharing options...
Nick2905 Posted June 9, 2019 Share Posted June 9, 2019 In my bet there was also written LESS than 0,51 seconds... I can send you the prove too.Kind regards Link to comment Share on other sites More sharing options...
Minderhout123 Posted June 9, 2019 Share Posted June 9, 2019 Hi Dieter2000,We have the same bets and I also have the same problem. I won two bets (€42,00 and €30,00), but my bets turned red. My coupon-ids are 1963868980 and 1963860894. Is there a solution for this problem??? Link to comment Share on other sites More sharing options...
Minderhout123 Posted June 9, 2019 Share Posted June 9, 2019 Sir, I have the same problem as Dieter2000 and Nick. In my bets it said that the winning margin was 0.51 or less (and not more). I can also send you my prove. Kind regards Link to comment Share on other sites More sharing options...
Purps Posted June 9, 2019 Share Posted June 9, 2019 @RayL Link to comment Share on other sites More sharing options...
RayL Posted June 9, 2019 Share Posted June 9, 2019 Cheers for the tag @Purps.@Dieter2000 , @Minderhout123 , @Nick2905 that's very odd guys, sorry for the answer above. I see that our colleagues in CS have informed our provider over this and it's being looked into. We might be looking at a translation error but it's unconfirmed yet. I'll keep my eyes on it and let you know here./Ray Former Community Moderator Link to comment Share on other sites More sharing options...
Nick2905 Posted June 9, 2019 Share Posted June 9, 2019 @RayLThanks for the reply. Do you know if there is a chance that we win our bet? Because we we all predicted it right...Hopefully this will be handled fairlyKind regards Link to comment Share on other sites More sharing options...
181 Posted June 9, 2019 Share Posted June 9, 2019 Sir, I have the same problem as Dieter2000 and Nick. In my bets it said that the winning margin was 0.51 or less (and not more). I can also send you my prove. My id numbers are 1963858750 and 1963851177Kind regards Link to comment Share on other sites More sharing options...
RayL Posted June 9, 2019 Share Posted June 9, 2019 @Nick2905, it depends on factors which are outside of my knowledge at the moment, but I've raised this with our Sportsbook expert now as well and we're pending feedback. In the meantime the odds provider is looking into it as well, I wouldn't like to say anything as I might be wrong, I'd rather wait for official info and give you guys hard facts if that's ok. /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
Dieter2000 Posted June 9, 2019 Author Share Posted June 9, 2019 Thank you for your quick respond. I hope we can arrange this problem because I should have won a lot of money :( When do we know more? Kind regards Link to comment Share on other sites More sharing options...
JeppeL Posted June 17, 2019 Share Posted June 17, 2019 I see that all bets affected by the translation error were voided on Thursday - we're really sorry about this error @Dieter2000 @181 @Nick2905, apologies for the lacking experience./Jeppe Former Community Manager Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now