baj Posted November 13, 2018 Share Posted November 13, 2018 I bet 15 kr on nr 14 on roulette table 1. My bet was transfere but my winning of 360 kr not coming. Why ?. And where is chat service ?? Link to comment Share on other sites More sharing options...
JeppeL Posted November 14, 2018 Share Posted November 14, 2018 Welcome to the community @baj :)Would love to help out and get this sorted if possible, but do you remember around what time you played the round in question? The reason I ask is, that I can't seem to find a round from yesterday for 15kr for a bet on number 14.As for the live chat If you'd prefer to get help directly from an agent, please see the little guide here: https://www.unibetcommunity.com/t5/Unibet-how-to-s/How-to-find-the-live-chat/m-p/167367#M166.Thank you,Jeppe Former Community Manager Link to comment Share on other sites More sharing options...
baj Posted November 16, 2018 Author Share Posted November 16, 2018 I bet 15kr on red14 and 15kr on red16. 30kr together one game on table 1. In roulette chat they talk about refund but they was going to msg me.I got no msg yeat. It was my last bet that day but in my bet history its not showing what Im betting on ??. The chat button have disapear many times if you read old msg about chatting . I know where its suppose to be. Link to comment Share on other sites More sharing options...
JeppeL Posted November 18, 2018 Share Posted November 18, 2018 Sorry for the delay @baj, we're having the casino team check the round in question with the games supplier so we can have it sorted.As for the chat, the function moved as we've added a new help center filled with information, that is why I linked to the new guide :)/Jeppe Former Community Manager Link to comment Share on other sites More sharing options...
baj Posted November 22, 2018 Author Share Posted November 22, 2018 Ok thanks. still not hear from my betting yeat. Today is the live casino campagne at 19 where they pick out winners for 500.000. Where can I find the list of winners ? Link to comment Share on other sites More sharing options...
JeppeL Posted November 23, 2018 Share Posted November 23, 2018 @baj wrote:Ok thanks. still not hear from my betting yeat. Today is the live casino campagne at 19 where they pick out winners for 500.000. Where can I find the list of winners ?@baj I believe an email was sent to you early evening on Monday, sorry I didn't mention that here, didn't you get it?As for the draw, the one promotion I can find regarding 500.000KR is this one: https://no.unibet.com/promotions/casino-promotions/eom-tournament ? It's not a draw thoughm, but a live casino tournament with prizes for the top 100 players./Jeppe Former Community Manager Link to comment Share on other sites More sharing options...
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