Jepper Posted June 22, 2019 Share Posted June 22, 2019 Hey Unibet i made a bet yeasterday on the game U21 England vs U21 Rumania. I bet on a goal kick as the first thing that will happen in the 67 minut, i dont understand why My bet is lost. Goal kick was the first thing to happen in 67 min Link to comment Share on other sites More sharing options...
Jepper Posted June 22, 2019 Author Share Posted June 22, 2019 Again What is happening with your betting system. I read that you(Unibet) say “also, on Unibet, you have to know that the bets are settled from the time of the ball is put back into play, both on corners and free kick, not when it is awarded by the referee”I saw the game on this bet the corner was taking as the first thing in 118:22 min and after it have been kickout to a goal kick, why is it lost then when you say that it’s when the ball is put back into the game??? Link to comment Share on other sites More sharing options...
AndreiBN Posted June 22, 2019 Share Posted June 22, 2019 @Jepper , Hello and welcome to the community, That post you are quating was mine, but , just so you know, i'm not an Unibet official employee. I'm just a member of this community , as you are too. What i wrote there was from my experience in these situations , and yes, it was confirmed by the community manager , that on Unibet , bets are settled from the time of the ball is put back into play, both on corners and free kick, not when it is awarded by the referee.That being said , there is no confirmation that a goal kick is settled by the same rules as the free kicks. I've just read the T&C when it comes to these situations , and it is stated that :" 24) Any reference to “Free Kicks” both when presented as a single outcome, as well as an occurrence will also take into consideration instances awarded for offsides and any other violation except those sanctioned with a penalty."So , free kick is also considered when we are talking about an offside or any other violation , but a goal kick is not a result of an offside or any other violation.Again , this is not an official respons, not sure how a goal kick is settled on Unibet, it is just a way to try to help you. @JeppeL or @RayL will for sure look into this in detail as soon as they can , and come with an official response from the sports bookie, so you know exactly how it is settled.Best of luck. "When things are bad, it's the best time to reinvent yourself" Link to comment Share on other sites More sharing options...
JeppeL Posted June 24, 2019 Share Posted June 24, 2019 Welcome to the community and sorry for the wait @Jepper, I've made cases on both bets and asked the sportsbook to have a look and come back with some information on the settlements - will tag you here once we hear back from them./Jeppe Former Community Manager Link to comment Share on other sites More sharing options...
JeppeL Posted June 24, 2019 Share Posted June 24, 2019 @Jepper wrote:Hey Unibet i made a bet yeasterday on the game U21 England vs U21 Rumania. I bet on a goal kick as the first thing that will happen in the 67 minut, i dont understand why My bet is lost. Goal kick was the first thing to happen in 67 min This one is settled correctly as to what took place in the match within the interval. There throw in was awarded at 67:24, please note that the bet were for events in the 68th minute.There was a goal kick awarded in the interval, but at 67:58 : Former Community Manager Link to comment Share on other sites More sharing options...
JeppeL Posted June 25, 2019 Share Posted June 25, 2019 @Jepper wrote:Again What is happening with your betting system. I read that you(Unibet) say “also, on Unibet, you have to know that the bets are settled from the time of the ball is put back into play, both on corners and free kick, not when it is awarded by the referee”I saw the game on this bet the corner was taking as the first thing in 118:22 min and after it have been kickout to a goal kick, why is it lost then when you say that it’s when the ball is put back into the game??? Sorry I didn't get back to you on this one yesterday @Jepper, but the bet as described on the betslip is for when the occurence is awarded and not taken. The corner kick was awarded at 117:57 and thus unfortunately just a few seconds to early for the bet to be a winner. This is the official rule:Section B.5.3:Occurrences which have not been sanctioned and/or acknowledged by the match/event officials (e.g. disallowed goals) will not be taken into account towards the settlement of the bet. As a general rule, and unless the offer specifies otherwise, [the Operator] will settle offers based on the exact time that the flow of play was interrupted/resumed (as applicable) by the occurrence in question (e.g. ball went out of play for a throw-in/goal kick or crosses the line for a goal), or play is interrupted by the referee, whichever is earliest. Bets referring to the accumulation of a particular occurrence (e.g. Total corners) and/or the execution of a particular action, will require said occurrence to actually take place during the time interval specified (e.g. the corner being kicked). In such instances, should the occurrence be only awarded and not taken, it will not be considered for settlement purposes. /Jeppe Former Community Manager Link to comment Share on other sites More sharing options...
Jepper Posted June 25, 2019 Author Share Posted June 25, 2019 Hey jeppe thanks for the respons, there is another bet i’m curious to know. On this bet here. I’m wacthing the game and the throw was awarded in the 54 minut and throw but, there was VAR on a maybe penalty, but it got cancel. the throw was before 54:59? 1 Link to comment Share on other sites More sharing options...
RayL Posted June 25, 2019 Share Posted June 25, 2019 Hi @Jepper, I'm double checking with our traders on this one for you, I'll be back with more info most probably tomorrow :) /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
JeppeL Posted June 25, 2019 Share Posted June 25, 2019 @Jepper The last one was settled incorrectly and it's been fixed, thanks for posting it and feel free to keep them coming for checks if needed :) Former Community Manager Link to comment Share on other sites More sharing options...
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