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Fie98 Rank 3
Rank 3

Hello Unibet. I bet on my unibet account on a wrong match, i thought i was betting everton vs Monaco, but I accidently placed on vs crystal palace august 10. There is a really long time for that and I would like to bet something Else with that money. I can't cash out either please help

 

/fie

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Moderator
Moderator

Hi @Fie98, welcome to the Community Smile
I'll start off by saying that this is obviously not something we usually do and it is always in the player's responsibility to be aware and place the bets, this meaning that voiding bets unless there is an obvious error is not possible. However sometimes mistakes happen, and we try and stay as flexible as possible where we can so we got in touch with our traders and got the bet voided as a one time goodwill gesture Smile, please make sure to be more careful in the future as this is not something we will be able to recreate.

If you feel this answer was helpful, please feel free to click the "Accept as Solution" button on this comment.

/Ray

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