Mankw1979 Posted June 20, 2019 Share Posted June 20, 2019 Hello, I played Colombia-qatar and the game is finished 1-0, had the bet right but in my betting history it’s still in yellow!should be green. Link to comment Share on other sites More sharing options...
Romeje Posted June 20, 2019 Share Posted June 20, 2019 Same thing for me, 2 seccesfull bets but no green or cash. And my last bet, i wanted to make a cash out but it was fixed at 3.30 euros. Very annoying... Link to comment Share on other sites More sharing options...
Solution JeppeL Posted June 20, 2019 Solution Share Posted June 20, 2019 @Mankw1979 and @Romeje Apologies for the delay in the settlement, glad to see that it was fixed by the Sportsbook and the winnings added to your accounts :)@Romeje About the cash out, it's not something we can guarantee is active on all bets at all moments. Though if it was fixed like you explain, I imagine we might have had some issues with automatic updates for the match - which is in line with all bets for the match itself being settled later than we'd like. Sorry again guys, it happens a rare once in a while that we have an issue like this on a match, but due to the tech involved around the automatic updates it is bound to happen once in a blue moon :)/Jeppe Former Community Manager Link to comment Share on other sites More sharing options...
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