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Calin Rank 9
Rank 9

hey guys, for Red Star Belgrade vs Tottenham the total number of fouls was 26 but you have settled bets as loss stating that there were 21. Please review your decision. Also, Tottenham shots on target was settled wrong. You list 3 shots on target for the spurs but the match finished 0-4. This is really embarrassing. Went to live chat but not solved yet

 

Thanks

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Calin Rank 9
Rank 9
Solved in the end. They did the right thing and resettled

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Roni Rank 7
Rank 7

Same happened to me but unibet customer service said they won't budge,  what can we do this is ridiculous?  

Before I place the bet it clearly states bets are settled according to UEFA.com official match report which clearly states 26 fouls were committed,  customer service will only tell me there providers say something else?  This is crazy I watched it with my own eyes counting the fouls I checked all sports site just to know I wasnt going crazy the only site with a different result is here,  explain please unibet 

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Calin Rank 9
Rank 9

The shots on target one is even more ridiculous. They settled as 3 and the score was 0-4

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Calin Rank 9
Rank 9
Roni Rank 7
Rank 7

Not really as there could of been an own goal for instance but anyway I checked UEFA says there were 5 shots on target,  god knows what unibet come up with 

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Roni Rank 7
Rank 7

By the way Calin if you check the unibet official statistics they state the fouls were 12:11 😂 so they say 23 and 21 on my betslip they can't even agree amongst themselves 

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Calin Rank 9
Rank 9

It will get sorted mate. No way they can leave it like this. It is just an error on their side

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Roni Rank 7
Rank 7

It should do I just expect transparency and bets to be settled according to correct results.  Are you Romanian Calin I talked to their customer service as I have a .ro account and they were even more dismissive trying to act like I was trying it on 😂 

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Calin Rank 9
Rank 9

Yeah. I am from Romania. However, I got to cs early in the morning and they only said they will look into it. But it is still not resettled.

 

 

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Calin Rank 9
Rank 9

they changed my shots on target bet and it is a winning one now. can you get in touch again witht the bet ID? they will change it for sure now

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