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maox27 Rank 4
Rank 4

Hi, when i made a bet, there was about 30 min remaining, but then suddenly game was over and funds has not returned.

Internet connection is ok.

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Moderator
Moderator

Hi @maox27, thanks for the bet ID, the traders are looking into it and I'll be updating you here in this thread as soon as an answer is received Smile

Update:  The match you've placed a bet on concluded succesfully with the score of 3-0
https://us.soccerway.com/matches/2019/09/07/australia/northern-nsw-npl-youth-league/newcastle-jets-u...
I'm afraid that the settlement is correct although based on your comment above the live feed of odds was interupted.

/Ray

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Moderator
Moderator
Hi @maox27, we would be happy to have a closer look at this for you, could you please leave the coupon ID of the bet in question below? Based on that we can have our traders take a closer look at what happened.

/Ray
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maox27 Rank 4
Rank 4
Coupon ID: 2101435117
Game: Newcastle Jets FC U20 - Lake Macquarie City FC U20
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Moderator
Moderator

Hi @maox27, thanks for the bet ID, the traders are looking into it and I'll be updating you here in this thread as soon as an answer is received Smile

Update:  The match you've placed a bet on concluded succesfully with the score of 3-0
https://us.soccerway.com/matches/2019/09/07/australia/northern-nsw-npl-youth-league/newcastle-jets-u...
I'm afraid that the settlement is correct although based on your comment above the live feed of odds was interupted.

/Ray

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