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Problem with payouts from free bets won during the World Cup community fantasy game


WuDu

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@JeppeL@RayL

Back in the summer, I won 4 free bets in the community fantasy game which I won today:

The bets were valued at 20, 10, 10 and 7,5 Euro.

2147086207_freebets.PNG.546b320f4bce0b18f46220f7a229fd2b.PNG

As you can see, after winning the bets, I was only credited with the profit from the winning bets, however the value of the free bet itself is not being credited. So a free bet of 20 Euro bet at odds of 1,3 should return 26 Euro to my account, not just 6 Euro as it was the case here. Same for the other 3 free bets. Or am I missing something here? Because when we received free casino spins during the worldcup, the whole amount was credited to my account, not just the net profit.

 

 

We're gonna win on so many levels! We're gonna win, win, win. You're gonna get so tired of winning, you're gonna say: "Mr. President please, we don't wanna win anymore, it's too much!" And I'm gonna say: "I'm sorry, we're gonna keep winning because we're gonna make America great again!"
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Hi @WuDu, it is the net profit only that get's added in the case of the free bet. I get the confusion though. It's exactly lyke you explained in the case of a 10 eur bet at the odds of 1.5 the actual payout will be 5 eur, or whatever there is over odds of 1.0.
Free spins are a different thing since I usually set them to 0% wagering so the payout is cash. They are 2 different things. 

/Ray

Former Community Moderator
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Ok, now I understand...

We're gonna win on so many levels! We're gonna win, win, win. You're gonna get so tired of winning, you're gonna say: "Mr. President please, we don't wanna win anymore, it's too much!" And I'm gonna say: "I'm sorry, we're gonna keep winning because we're gonna make America great again!"
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