killieroy Posted December 19, 2019 Share Posted December 19, 2019 I placed a £20 inplay free bet on the Barca game last night but have not recieved the £10 free bet as per the advent calender offer. This is not the first time this has happened I'm beginning to think I'm not allowed free bets for some reason although if that's the case I have not been informed. Link to comment Share on other sites More sharing options...
Hothuw Posted December 20, 2019 Share Posted December 20, 2019 @killieroy wrote: I placed a £20 inplay free bet on the Barca game last night but have not recieved the £10 free bet as per the advent calender offer. This is not the first time this has happened I'm beginning to think I'm not allowed free bets for some reason although if that's the case I have not been informed. @killieroy write 1 new topic here instead for help with betting :)https://www.unibetcommunity.com/t5/Betting-Help/bd-p/Bettinghelp@RayL@JeppeL Link to comment Share on other sites More sharing options...
RayL Posted December 21, 2019 Share Posted December 21, 2019 Hi @killieroy , welcome to the Community.I've reached out to your local marketing team and have been advised that after careful consideration our marketing team has decided to block further offers on your account as per our terms in the 13.1/ 13.3 section. Apologies for the confusion regarding this, this manifests in you not being able to opt into promotions, thus them not being credited. We have also set up an official onsite message as well informing you about this. Please let us know if there's anything else we can do for you./Ray Former Community Moderator Link to comment Share on other sites More sharing options...
killieroy Posted December 27, 2019 Author Share Posted December 27, 2019 Merry XMas to you as well. Link to comment Share on other sites More sharing options...
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