Ozkan Posted June 28, 2019 Share Posted June 28, 2019 I bet on next card to brazil today and and after waching the game 5-10 minutes they Got one Yellow card (Arthur ) i Think . .. but my betting was lose...??Last week i loose money cause of your stats.. . .how Can you guys write 3 corners to much in 1 game and still Call your Danish Best betting ??? Link to comment Share on other sites More sharing options...
OOO Posted June 28, 2019 Share Posted June 28, 2019 @Ozkan Dear Ozkan I think It's better to write your bet's Coupon-ID , when the moderators got availble , they will check it for you . Link to comment Share on other sites More sharing options...
JeppeL Posted June 28, 2019 Share Posted June 28, 2019 Hi @Ozkan and welcome to the community!Do you remember how much time was left in the match when you placed the bet? I see the card to Arthur in the stats, but the settlement is made as a draw, meaning they've registered it as there were no more cards given in the match from the time you placed the bet.If it is settled incorrectly we'll of course get that fixed, but the above information would be helpful for me before I pass it on to our sportsbook :)/Jeppe Former Community Manager Link to comment Share on other sites More sharing options...
Ozkan Posted June 29, 2019 Author Share Posted June 29, 2019 You cant see what time i placed my bet..? Bet was placed 04.01 and the Mach started 02.30. . . So 2.half started 03.30. . So it Will be like 76.min i put my bet. . . Im NOT a new better, i do this 20 years.. . I put my bet and wach the game in livestreaming. . I know that livestream is a little behind but we are talking about 10 minutes. . Link to comment Share on other sites More sharing options...
Ozkan Posted June 29, 2019 Author Share Posted June 29, 2019 Kupon id: 1992935641 Link to comment Share on other sites More sharing options...
RayL Posted July 3, 2019 Share Posted July 3, 2019 Hi @Ozkan, welcome to the Community. Indeed this is an unfortunate situation because the Live Score feature from time to time does not update to the second. We do sincerely apologize for the inconvenience caused, I realize this can be the root of frustration, this is why we always advise players to not base their decision to place a bet solely on that, but to monitor the live statistics on 3rd party sites as well like flashscore.com or livescore.com, to prevent any bad experience. Marco gave a full explanation to it in the thread below, make sure to have a look. https://www.unibetcommunity.com/t5/Unibet-how-to-s/Live-score-on-live-betting-Sportsbook-T-amp-C/m-p/14686#M81 /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
Ozkan Posted July 8, 2019 Author Share Posted July 8, 2019 Like i say before. , im NOT a new better. . . I check livescore and flacshscore and *******( their stats is always right. . . I dont Care With the money. . . Its more that i cant trust you guys anymore. . . You chead for so small money. . ,what if i winn half million...??thats my question in my mind. . Link to comment Share on other sites More sharing options...
RayL Posted July 8, 2019 Share Posted July 8, 2019 Hi @Ozkan, I can't blame you for being upset, I know I would be to. But these are our terms of use and because we know that the 3rd party provider won't always be able to provide the live stats and we know that errors might happen, the terms seen in that thread have peen public and for everybody to see since Unibet offers Live Betting to start with. It is not a secret in any way. Apologies again for the inconvenience. /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
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