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Dolphin Rank 5
Rank 5

I get this message when I try to stream 

Live Stream not available
There was an error when starting the live stream. Please try again
IT has PFE in the bottom corner.
How can I resolve this?
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18 REPLIES 18
Dolphin Rank 5
Rank 5

I have  tried on three different devices and same result

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OOO Rank 10
Rank 10

@Dolphin  Hi Dolphin , welcome to community Very Happy 

I have to tell you , I guess , It's not your own problem , sometimes generally It's happening 

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OOO Rank 10
Rank 10

@Dolphin, also if u search stream or live stream  in community's search toolbar , you will hit many problems and reasons and how to fix  them

I will mention three topic's here maybe It will fix your problem, but I guess it was generally , anyway check it Smile

https://www.unibetcommunity.com/t5/Betting-Help/Live-streaming-on-pc/m-p/172847#M14

https://www.unibetcommunity.com/t5/Betting-Help/Live-stream/m-p/227820#M980

*   https://www.unibetcommunity.com/t5/Help-Support/video-stream/m-p/7078#M371 


maybe third one will help you more , 

good luck


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Moderator
Moderator

Hi @Dolphin, sorry for the issues encountered, Disappointed. Did this happen on one particular match you were trying to stream or was this appearing overall on all streamed matches? It's important to make sure that Flash Player is enabled on the browser and in the case that it's still not working, an alternative Browser test could help us pinpoint the issue. Screenshots are always welcomed as well. Please let usknow a bit more in detail regarding this issue and if it's still persisting.

/Ray

Thanks for the intervention @OOO Happy

 

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paulo New member
New member

Yep, I've added some money in the account, but so far none of the events I've tried to livestream has worked. All the same error:Screenshot 2019-07-09 at 12.15.20.png

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Dolphin Rank 5
Rank 5
Hi,
Yes the same problem is persisting. I have now downloaded the Flash Player on the one device that didn't have it (the other two already had it). It still doesn't work. I have tried to stream using Google Chrome, so now on two of the three devices I have tried with Mozilla Firefox and Internet Explorer. I still can't stream anything. I have tried on various streams although the stream I would most like to follow as I have bets on it is the Cricket World Cup. I am living in New Zealand and was told that this should not be a problem for streaming?
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Purps Rank 20
Rank 20

@Dolphin wrote:

I get this message when I try to stream 

Live Stream not available
There was an error when starting the live stream. Please try again
IT has PFE in the bottom corner.
How can I resolve this?

@Dolphin @Ray-Unibet 

That's the exact same error message ( PFE and everything ) than our Bulgarian forum regulars ( @GothMoth  and @TTABKATA  ) reported on this thread: https://www.unibetcommunity.com/t5/Betting-and-Sports/Unibet-TV/td-p/115303

On the thread it never got confirmed whether it was a regional thing or not, but it does look to have something to do with that...

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Dolphin Rank 5
Rank 5
Dolphin Rank 5
Rank 5