Yesterday I received an email telling me that if I placed a £5 bet on any sport excluding racing I would receive a £10 free bet when the first bet settles. I placed the £5 on football and it has now settled, but I have not received the free bet.
Incidentally, I never received the £10 casino bonus as part of the welcome offer, but I think that's probably expired now.
I see one pending here, and I know a case where it took a bit longer for the freebet to get released. Is it ok if we give it 2-3 hours and if it hasn't been released by then I'll add it manually?