Feel Robbed

[BlueBilly83]

Hi not been with unibet long so unsure how it differs to other bookmakers 

I Placed a  IN PLAY tennis bet today for £29 to win match.

The bet was at the end of set one when i placed it

In the process of me placing the bet my selection retired. 

And the bet was settled as lost

So within 20 seconds of placing the bet id lost my money

I feel cheated 

Ironically the selectons name was A Robbe

 

 

 

 

[FunckyFish]

Hi @BlueBilly83 

These are the rules at Unibet. If you bet on match odds on tennis and one set is played they will settle the winner the player who will advance to next round. It's not something new, there are a lot of bookmakers that are using same rule. Indeed also other bookmakers are voiding all the bets if a player is retiring. If of this bet it was bad for you, on other bets it can be good.

If you placed the bet exctly when the set finished and right away the player retired...I mus say you are very unlucky...

Terms that apply as mentioned are 28.2:

"2) “Match” bet offers are based on the general principle of tournament progress or tournament win,
depending on which phase of the competition the match refers to. The player/team progressing to the
next round or winning the tournament is to be considered as the winner of the bet regardless of match
duration, withdrawals, disqualifications, etc. These bets require at least one set to be completed for bets
to stand."

Just added the terms that back @FunckyFish 's explanation - Ray-Unibet