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Cash out trouble


MRHAY
Go to solution Solved by AndreiBN,

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I have a cash out of £14.06... But it's turned grey and not giving me the option.

2/3 if my games have won in the over 2.5.

I know it's only £14. But I only bet £5 so profits profit.

Ant idea what's going on?

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@MRHAY wrote:

I have a cash out of £14.06... But it's turned grey and not giving me the option.

2/3 if my games have won in the over 2.5.

I know it's only £14. But I only bet £5 so profits profit.

Ant idea what's going on?


Hi @MRHAY  and welcome to the community , 

Unfortunately , there is not so much you can do when this happens. The cash out function is possible on some bets, though not always . It is not guaranteed to always be active on your betslip exactly for the many different reasons ( odds changes, number of games on the betslip (not necesarely the number, but the more games the more factors that can influence the option) , and so many others ). Satatisticaly speaking there is a much bigger chance for the Cashout option to appear with less games on a betslip). 

Sometimes when it's been "greyed" for a while , it usually becomes active again from time to time , but there is no real solution or sure tips to help you when it comes to this feature , but to keep your eyes on it .

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