My bet 2009411278 was settled incorrectly.
I have already contaced the support in live chat who fordwarded it to the traders but still i did not get my winnings.
After that i contacted support via email and got ghosted.
As you can see i made a bet on BIG winning round number 30 in the second map of the series.
Here is a link to the matchpage of the series where you can see that they did indeed win the round.
Here is a video where you can see that they indeed do win the round.
Solved! Go to Solution.