Tum Posted February 1, 2019 Share Posted February 1, 2019 Hi, currently have a bet on and the Greyhounds 19:17 at Romford isn’t settled yet :( Link to comment Share on other sites More sharing options...
RayL Posted February 2, 2019 Share Posted February 2, 2019 Hi @Tum, welcome to the Community :) I see the bet was settled in the meantime, do let us know if there's anything else we can do for you. /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
alexdonny87 Posted February 10, 2019 Share Posted February 10, 2019 Hi I have a bet from yesterday on a football acc which has some cancelled games on when will this settle has I cant see the games have been rescheduled? Link to comment Share on other sites More sharing options...
RayL Posted February 12, 2019 Share Posted February 12, 2019 Hi @alexdonny87, welcome to the Community.I've sent a request to our providers to have a closer look at your bet, in the case that the matches won't be played within 36 hours in some cases 72 hours of the initial start date they will e voided, that is yet to be confirmed though. I'll get back to you as soon as I have word from the Sportsbook.Update: As mentioned above terms B.5.7 apply in these cases @alexdonny87:"Should the date for an event which has not started yet, be moved not more than 3 full days prior/following the original date and time previously issued by the governing association, all bets will stand, even if the new kick off time is more than 36 hours past/previous the original stipulated time. In case an event which has not started yet, is moved more than a full 3 days, or else, the event has started and an official result cannot be declared before 36 hours have passed, the bets will be declared void."/Ray Former Community Moderator Link to comment Share on other sites More sharing options...
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