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Dragev99 New member
New member

Had a bet on more corners than 10.5 in the match Aston Villa against Liverpool today. Unibet claims my bet is lost, but statistics prove 12 corners. Unibet: please fix the error in your database!

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Moderator
Moderator
Hi @Dragev99, welcome to the Community and big thanks to you @TDW for intercepting this Smile
Had a look at the bet and luckily there was no need for any escalation to our traders or manual adjustments, the system picked it up and automatically rectified the error. Apologies for the confusion Dragev, this happens rarely but whenever you feel that a bet is not settled correctly, please feel free to contact us here.

/Ray

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TDW Rank 16
Rank 16
Tagging @Ray-Unibet to help you out. Any chance you could post the bet/coupon ID + official stats?
You can also try to contact livechat to speed things up.
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Moderator
Moderator
Hi @Dragev99, welcome to the Community and big thanks to you @TDW for intercepting this Smile
Had a look at the bet and luckily there was no need for any escalation to our traders or manual adjustments, the system picked it up and automatically rectified the error. Apologies for the confusion Dragev, this happens rarely but whenever you feel that a bet is not settled correctly, please feel free to contact us here.

/Ray

View solution in original post

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