Dragev99 Posted November 2, 2019 Share Posted November 2, 2019 Had a bet on more corners than 10.5 in the match Aston Villa against Liverpool today. Unibet claims my bet is lost, but statistics prove 12 corners. Unibet: please fix the error in your database! Link to comment Share on other sites More sharing options...
TDW Posted November 3, 2019 Share Posted November 3, 2019 Tagging @RayL to help you out. Any chance you could post the bet/coupon ID + official stats? You can also try to contact livechat to speed things up. Link to comment Share on other sites More sharing options...
Solution RayL Posted November 4, 2019 Solution Share Posted November 4, 2019 Hi @Dragev99, welcome to the Community and big thanks to you @TDW for intercepting this :) Had a look at the bet and luckily there was no need for any escalation to our traders or manual adjustments, the system picked it up and automatically rectified the error. Apologies for the confusion Dragev, this happens rarely but whenever you feel that a bet is not settled correctly, please feel free to contact us here. /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
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