JeJo Posted April 6, 2019 Share Posted April 6, 2019 Hi, bet id1860907909 finished as “loss” even tho i won. I made a bet for under 5,5 cards on the match Genk - Gent and there were only 5 in total. I placed a bet of 50eur and was supposed to win 305eur but now i got nothing. Can you guys set this one straight? Thanks alot! JeJo Link to comment Share on other sites More sharing options...
JeJo Posted April 6, 2019 Author Share Posted April 6, 2019 Stats for this match: https://s5.sir.sportradar.com/unibet/nl/1/season/54539/gamecast/17710296 Link to comment Share on other sites More sharing options...
SingleMom102 Posted April 7, 2019 Share Posted April 7, 2019 I'm not sure but i think that a red card might count as 2 cards, should check the rules or ask livechat perhaps? Link to comment Share on other sites More sharing options...
JeJo Posted April 7, 2019 Author Share Posted April 7, 2019 Thanks but that’s not the case. If they pull a yellow and then red, ok but here it was insta red :-) Link to comment Share on other sites More sharing options...
RayL Posted April 7, 2019 Share Posted April 7, 2019 Hi @JeJo :) thanks for contacting us with it. I've sent a request to re settle your bet now, I'll be sure to confirm once it's done here in this thread. /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
Purps Posted April 7, 2019 Share Posted April 7, 2019 @JeJo @SingleMom102 has it right... A red card counts as two cards. Quote from the football betting rules below: 13) For settlement purposes, bets referring to the number of cards shown by the referee will be counted as follows:Yellow card = 1Red card = 2One yellow and a red = 3Two yellow cards and a red = 3 The maximum cards for one player is 3 cards. Only cards shown to players currently eligible as per C.14.5 will be taken into consideration. Sports T&C:https://a1s.unicdn.net/polopoly_fs/1.1139219.1552408649!/menu/standard/file/Kambi%20TC%20v1.7%20-%20English%20.eu%20(1).pdf Link to comment Share on other sites More sharing options...
RayL Posted April 7, 2019 Share Posted April 7, 2019 Cheers for that @Purps, I too believe that's the case with @JeJo's bet , still pending a confirmation from Kambi. Will be sure to let you guys know once it's received. Former Community Moderator Link to comment Share on other sites More sharing options...
RayL Posted April 7, 2019 Share Posted April 7, 2019 @Purps wrote:@JeJo @SingleMom102 has it right... A red card counts as two cards. Quote from the football betting rules below: 13) For settlement purposes, bets referring to the number of cards shown by the referee will be counted as follows:Yellow card = 1Red card = 2One yellow and a red = 3Two yellow cards and a red = 3 The maximum cards for one player is 3 cards. Only cards shown to players currently eligible as per C.14.5 will be taken into consideration. Sports T&C:https://a1s.unicdn.net/polopoly_fs/1.1139219.1552408649!/menu/standard/file/Kambi%20TC%20v1.7%20-%20English%20.eu%20(1).pdf@JeJo , confirming that the calculation of the points provided by @Purps is indeed how this bet was settled. Former Community Moderator Link to comment Share on other sites More sharing options...
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