Hi
I have a certain amount of money in my account, let's say 400 local currency. When I open a regular slot, let's say Novomatic, it shows the same number in the slot, pretty straight forward.
But when I open a NetEnt slot my balance there is higher, let's say 550 local currency. I know why this happens, I made some wins, I played in some promotions and the winnings must be played with, before they appear as regular money. I think they should be played around 25 times.
Okay, but there is no indication to show progress and I don't know when I'm done. How do I know when the two values will be the same ?
You might say, okay check your active bonuses. Don't worry about that, yes I have only 1 active bonus but that is for 50 local currency, but the difference between my account balance and my NetEnt balance is way higher than 50, it's 150, so it's not about that active bonus. Also, that active bonus has 0 balance right now because of loss, so where is the progression for that 150 local currency difference ?