Possibly the worst answer.
You block players for breaking the rules without telling them the rules they have broken.
You should be able to post a list of software that can't be used or how do players know if they are breaking said rules?
If you can't post a list how do we know your site can detect if someone IS using them?
Should security on the site detect someone is using a 3rd party software as soon as the client is opened?
The guy in live chat asked me if Jurjoin is the same as table ninja, i do not know as never used it but presuming that TableNinja is one of the prohibited pieces of software?
You have said previously play at you own risk, doesn't fill me with confidence if players are getting their accounts blocked for no reason. Some of the people who have posted similar issues are not even using a hud.