Hey Ray, I'm going through similar problem with my withdrawal. I tried to withdraw my funds on June 30, but decided I wanted to cancel my funds. I get prompted with cancel withdrawal on the deposit section on Unibet website. As I click cancel the page would quickly refresh and the same notification would keep popping up. I spoke with 4 different agents all giving me different answers and telling me they are not qualified to do any transactions. In what way would this be a problem to cancel funds which was already in my account which was never sent to my bank. But I'm having to deal with issues with returning my funds back, I thought something such as this would be resolved quicker but I've been frantically waiting because I was told numerous times it will be all settled in no time, if in no time was meant to be taken literally. If you can find a solution I would greatly appreciate the help and knowledge you have acquired and gained through all these experiences. Please and thank you regards, santi deleom