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MathijsVS

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  1. Hi I was playing a NLHE cash game when "connection issues" timed me out. Closed the client, checked my internet, all fine and tried to log in. Now I just get the error "Unable to identify your location" and I can't access my account from both the desktop and the mobile app... What's causing this? How can I prevent this from happening in the future? If money was lost during this time-out, do I get it refunded?
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