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CheekyFat

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  1. Hi, Have placed a £10 qualifying in-play bet (odds 2.05) on the England/Austraila Ashes match. (Bet ID:2096985505). I can see the £5 free bet under free bets and promotions which says it's released on settlement of the qualifying bet, however it says under qualifying bets (0/1). Does this mean it hasn't recognised my qualifying bet? or if my bet doesn't qualify, why not? Regards Ricky
  2. Hi, Having recently joined, I made my first withdrawl. The withdrawl was put on hold while the account was verified, I sent my id and screenshot of my monzo statement. The account now says the account IS verified, though it ALSO says the withdrawl is on hold and that the account docs are still being verified (that's over a week). On logging in though, a notice flags up to say verify your account to keep playing. What do I need to upload to verify my card/account, Monzo is a app-based bank so does not have paper statements or a web site. The screenshot I sent was for emergencies if you lose your card, though the layout is difficult to see. Please help, I'm awaiting on £165!
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