Jami-Unibet
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Posts
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Posts posted by Jami-Unibet
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Hey @Taher, please send the requested documents and we can proceed.
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Hey @Pickleman and apologies for the late response, I had some time off. As this is handled by another team completely I can't really promise any timelines but I'll check with them what's happening.
On 9/15/2023 at 10:12 AM, Pickleman said:How long does it take for an account verification (in reality)?
To answer this, it obviously depends on the case but from what I can see yours has taken way too long and I'll follow up on this.
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Hey @Steven David Allen, I don't see anything blocking your deposit. Do you get an error?
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Hey @ie84384, apologies for the late response! Yes it should be possible, just input the IBAN details when you make a withdrawal. 🙂
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Hey @igors00777, from what I can see it should be available. Are you getting a specific error?
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Also just so you know, we have a similar promotion coming up again where you do get scratch cards 🙂 Basically the same promotion we had before with some adjustments. 😛
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Hey @Sugandh, what do you mean placed for wrong odds?
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Hey @zer000, do you get a specific error? Please also note that Community is English only, that way other members can help out as well. 🙂
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Hello @karcia91, may I help?
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Hey @Vicambler, apologies for the late reply. I see you were in contact with our CS and they resolved the issue. Let me know if there's anything I can do for you.
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Hey @Fs2001Jonas, apologies for the late reply. It looks like it's all been sorted yesterday? Please let me know if there's any more issues.
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26 minutes ago, Hessul said:
Anyplans to update this history part? Would be nice if could see information in better format, especially betting history would be nice to have with filters for all columns etc..? Now can't get Racing and Bets to even same which is bit annoying for many. Information is accurate and nothing wrong but would be more this day thing to be able to use it and play with it, even having option to export everything as CSV would be big upgrade. You are good reliable company and odds are often nice, but now again after placing some bets today, unfortunately remembered right away why playing with you very randomly. Whole site is bit same and understand you want to use your brand recognition but it's just not really enjoyable to use, little face lifting to whole site would be nice and guess you could benefit from it as well (sites functioning, graphics can be what ever).
This is also the perfect time to leave feedback like this. I'll forward it to the guys to take in to consideration. 🙂
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There are some major updates coming, some information has been given out here: https://www.kindredgroup.com/kindred-sportsbook-platform-ksp/🙂
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As the funds have been approved then it might take a few business days to reach your account since it's done via bank. Regarding the usage of the account (and the details etc.) you have to follow the instructions given from Customer Support.
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Hey @omg_a_geldwolf, which promotion is this?
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Please do give me a bit more information about the game and I'll pass this on. It's not something we decide (the location of buttons) but I'm more than happy to pass the feedback on to the relevant team who can pass it to providers.
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Hey @Phatty, is this on all games? I can't see anything on our side that would block this.
End of an era should not be considered as an ending, but a beginning.
in Welcome & how to use the community
Posted
Hey everyone!
I am really bad at this so I will keep it short.
I just wanted to say on my behalf, thank you to all the members and friends on Community. My time on this side of the curtain has come to an end and I will be proudly promoted to a customer shortly. Thank you for all the kind messages, good and bad memories and everything in between. I promise to do my best to knock you all out at the tables in the Community league. Time to take a bit of a vacation now and then I'll be back with the usual banter!