FREE SPINS: Slot Championship.

[jayc]

Don't get excited it's not another freebie for the community. 

Just wondering if anybody has had there spins credited yet - from yesterday like.

I'm fairly new to the place, so even if someone who knows how they do things around here could tell me roughly when they get sorted.

Thanks.

 

[Fredrik-Unibet]

Hi ,

If you participated in the the Unibet Slot Championship yesterday and won free spins they should have been made available for you today at 17.00 CET. We guarantee (in T&C) to credit these within 48 hours. Let us know if you haven't received what rightfully belongs to you and we'll sort it out.

Cheers, Fredrik

[jayc]

While the info is appreciated, it's only obvious what you're saying. I would much prefer for you just to add my spins. I'm not 100% certain why nothing has been done for all this time, but nobody seems to want to help. Anyways, it's a shame; I made my first deposit today - after since signing up to simply get a bonus, I've actually began to feel like I could play here regular. I'm just saying - chat/help should be a lot more helpful and fast... even if it is just to tell me I don't get nothing, or w/e. It's the main reason in a casino why I'll take my ball and go back home to Betfair, from every other casino/bookie I've joined. They treat me with the upmost respect, even knowing I'm a little league £10 depositer.

Customer service: (Betfair) A+

Customer service: (Unibet) D

- this is what is expected when people are paying with their own money. Minor rant, over.

Actually - don't worry. It isn't that bad. I'll add another big site into the mix for the laughs....

Customer Service: (Bet365) F- 

Disgustingly rude people, and as much help as a chocolate fireguard. They once took £20 too much from my bank and blamed me. Yeah I always do these tricks - double transactions as I'm simply Llyods bank it's self - I'm always off-loading cash like it's plagued.

[MarcoV]

First of all I apologize for the late reply and the inconvenience caused by this case. We should obviously have investigated your claim the first time you contacted customer service. I've looked into your activity for the slot championship during the last couple of days and I can confirm that you've received the freespins you were entitled to.

You're right about the initials J.C. on the leaderboard of the 15th of June but I checked the account number for this J.C. and it wasn't yours. You did play on the 15th, although none of the slot games you played were linked to the slot championship.
You finished between 250-500 the day before (on the 14th), and by this position you earned 25 freespins which was added to your account the following day (15th of June).

I've informed my colleague in customer service that we're handling the case here on the community so you won't receive an email from the agent.

[Steel_Hungary]

I wIn 10 free spins yesterday. Am I got a message if this promotion available in my account or you should check the slots 3-4 times per day?

[jayc]

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@MarcoV wrote:

First of all I apologize for the late reply and the inconvenience caused by this case. We should obviously have investigated your claim the first time you contacted customer service. I've looked into your activity for the slot championship during the last couple of days and I can confirm that you've received the freespins you were entitled to.

You're right about the initials J.C. on the leaderboard of the 15th of June but I checked the account number for this J.C. and it wasn't yours. You did play on the 15th, although none of the slot games you played were linked to the slot championship.

You finished between 250-500 the day before (on the 14th), and by this position you earned 25 freespins which was added to your account the following day (15th of June).

I've informed my colleague in customer service that we're handling the case here on the community so you won't receive an email from the agent.

---

Thanks for getting on top of this. I now understand this 'J.C' is not me. It is my fault for thinking this. However I feel there needs to be a much easier way to idnetify yourself in a leaderboard. This is made very clear here as I qualified the previous day under the same initials. 

I accept this has now been solved for me. 

Don't worry though in terms of me being happy. I'm still very happy here, it's fast becoming my second place open and come have a look at when I'm online looking to bet/depsoit. I haven't deposited much to date, but that will change soon as I like it here now. I'm glad I joined the community and stuck around long enough to be able to make an informed opinion. 

 

[Lazyman]

Where can i find the freespins from tournaments?

[JeppeL]

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@Lazyman wrote:

Where can i find the freespins from tournaments?

---

@Lazyman Free spins from this tournament you'll find on the slot machine Football Champions Cup, within 48 hours of the tournament in whch you've earned them ending :)

@CharismaMan Unfortunately you won't get a message when these free spins are added. In order to save time, my best advice would be to check the game when the 48 hours are up.

[MarfiAAA]

ok

[destine1712]

i haven't received my welcome, free spins??

[JeppeL]

@destine1712 Sorry to hear that! Was it solved for you and did you get the spins? Looking at your account notes I have a feeling that it was, but please do correct me if I'm wrong and I'll look into it :)