cris1285 Posted May 29, 2017 Share Posted May 29, 2017 Hello guys,I placed a freebet on a combo, one of the leg is: Stroll finish the race - NO. He had technical difficulties and gave up the race about 7 laps before finish. The bet had a green color, i had the money on my account until today morning. Its taken back. Here are the screenshots:About the betWhen the settlement was changedAnd the official result (https://www.formula1.com/en/results.html/2017/races/964/monaco.html). 71 laps and DNF, so did not finish. (Kvyat broke his car, obviously he cant finish ahead of Stroll if Stroll finished the race)Can you check what happened @testuser1, @JeppeL, or @MarcoV please? Thanks. Link to comment Share on other sites More sharing options...
Livertool Posted May 29, 2017 Share Posted May 29, 2017 I don´t know about Unibet rules in F1 but officially you have to finish 90% of the laps that winner has completed to get result so it should be win.They had these problems before so i would go livechat and tell them to check it. Link to comment Share on other sites More sharing options...
JeppeL Posted May 29, 2017 Share Posted May 29, 2017 I wish I had better news @cris1285, but I looked into it and unfortunately the bet is settled correctly as lost. As per Formula 1's own regulations, when a driver has completed more than 90% of the race, he classifies for a position. You can see that from the link you provided as well with Stroll being listed as nr. 15 and Vandoorne as NC. Former Community Manager Link to comment Share on other sites More sharing options...
Livertool Posted May 29, 2017 Share Posted May 29, 2017 Oh, thats right, he did do 1 lap too many. ❤️♥️❤️ty luck :( Link to comment Share on other sites More sharing options...
VikingsAF Posted May 29, 2017 Share Posted May 29, 2017 @JeppeLMaybe he qualified to end up on the rankings, but he never finished the race, so actually the bet is good?Ofcourse. I don't know how the correct translation is, and maybe it should be interpreted an other way. I see now that the circumstances of ones birth are irrelevant... It is what you do with the gift of life that determines who you are. Link to comment Share on other sites More sharing options...
cris1285 Posted May 29, 2017 Author Share Posted May 29, 2017 I accepted your answer as a solution @JeppeL, thanks for looking into it. However at least the translation should be fixed than, because the bet says finish the race, yes or no. In my opinion he qualified for a position as per F1rules, but he never finished it. This is not more, just a suggestion for the future, for my case i dont really mind since the deposit and withdrawal option was taken away from my account. Link to comment Share on other sites More sharing options...
JeppeL Posted May 29, 2017 Share Posted May 29, 2017 @cris1285 When I see the bet in English it's written like this: "Driver to be classified in(complete) the GP" but per google translate it sure looks different in Hungarian. I've created a case on it with the Sportsbook and I'll keep you posted - we'll see what can be done once they confirm or not. Former Community Manager Link to comment Share on other sites More sharing options...
cris1285 Posted May 29, 2017 Author Share Posted May 29, 2017 Thanks @JeppeL Link to comment Share on other sites More sharing options...
cris1285 Posted May 31, 2017 Author Share Posted May 31, 2017 Here was a problem with a translation, i think something wrong here too. It is the tuesday cash drops promo, and it states two different things i guess. On the top of the page it says this promotion is for Lepre..., Dead or alive, Bloodsuckers so on, there are even pictures and links for the slots. On the bottom it says Gonzo Quest, Twin Spin, Satrburst and more. Its the second sentence from down. Did i misread something? I played on the Lepr..Hell a lot, and maybe im not even eligible :) Same as the Garros promo (bet 4, get 1 freebet), what was valid for live and prematch too on the first day, and im 110% sure about it (talking abpout hungarian site)*. Now its valid only for live. And thats why i didnt get any freebet on monday. I didnt go anywhere to complaint, not really interested. Just pointing out that these translations are not good. *any other hungarian experienced the same on the first day - monday? Link to comment Share on other sites More sharing options...
BonusPater Posted May 31, 2017 Share Posted May 31, 2017 Thanks for proofreading our site :) The issue with the bet translation should be fixed now, and the sportsbook team are looking at compensation at the moment. I've created a case for the promo translation :) Link to comment Share on other sites More sharing options...
BonusPater Posted May 31, 2017 Share Posted May 31, 2017 The winnings should now have been paid :) Link to comment Share on other sites More sharing options...
cris1285 Posted May 31, 2017 Author Share Posted May 31, 2017 I was about to ask where is that money come from. Thanks. Link to comment Share on other sites More sharing options...
AndreiBN Posted June 7, 2017 Share Posted June 7, 2017 Didn't quite knew where to post this,so i'll do it in here,cause it had some translation thingy..Instead of being written the name of the place where the tournament is held,it's completly something else in romanian .This means "spear throwing" .Not quite sure how tennis and spear throwing go together,but..it's kinda funny.@testuser1 ,if you can look into it please. "When things are bad, it's the best time to reinvent yourself" Link to comment Share on other sites More sharing options...
MarcoV Posted June 7, 2017 Share Posted June 7, 2017 Thanks for reporting, @AndreiBN. I've asked our sportsbook team to fix it asap :) Former community moderator Link to comment Share on other sites More sharing options...
MarcoV Posted June 7, 2017 Share Posted June 7, 2017 It's sorted out now🆗 Former community moderator Link to comment Share on other sites More sharing options...
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