Candycam Posted May 17, 2017 Share Posted May 17, 2017 Hi !I opted-in this promotion in this Monday but my I didn't get my winning until 8 pm tonight.What's wrong?Thank you! Link to comment Share on other sites More sharing options...
BonusPater Posted May 18, 2017 Share Posted May 18, 2017 Hey @Candycam, I can't find this promotion in a language I understand (seems like it's exclusive to Hungary). Well, what does the following sentence mean: "Ha nyersz a nap végi nyereményednek megfelelő készpénzt írunk jóvá számládon szerdán este 8 óráig". Google Translate says it's something like "will be credited Wednesday night 8 am" -guess it says PM in Hungarian. This is also stated on the promotion page. If that's the case, you've got the explanation right there :) Link to comment Share on other sites More sharing options...
Candycam Posted May 18, 2017 Author Share Posted May 18, 2017 Hello!Yes,this is a hungarian promotion.Promotion is: Every Monday we are waiting for extra prize at Unibet Casino! The offer may vary from week to week, so you should check your account every Monday.Our weekly offer is as follows: Play at least 1500 HUF on any of our Slot Machines and if you win, your winnings will be doubled up to 5,000 HUF.If you can not win, do not get bored, as 20 free spins will be credited to your account for compensation. (until wednesday 8 pm)I won on Monday but did not double my winnings.:( Link to comment Share on other sites More sharing options...
BonusPater Posted May 18, 2017 Share Posted May 18, 2017 Thanks for the explanation. I'm sorry but I don't really understand what the issue is? Do you feel that waiting till Wednesday 8 pm is too long, or? Link to comment Share on other sites More sharing options...
Candycam Posted May 18, 2017 Author Share Posted May 18, 2017 No:),I didn't get the money yesterday. Link to comment Share on other sites More sharing options...
BonusPater Posted May 18, 2017 Share Posted May 18, 2017 I see :) Have asked the responsible team to have a look :) Link to comment Share on other sites More sharing options...
Candycam Posted May 18, 2017 Author Share Posted May 18, 2017 Thank you sooo much!!! Link to comment Share on other sites More sharing options...
JeppeL Posted May 18, 2017 Share Posted May 18, 2017 @Candycam We've heard back just now, it does indeed appear that the promotion was working as intended, there was added HUF 1933 to your account yesterday at 16:33 CET :) Former Community Manager Link to comment Share on other sites More sharing options...
Candycam Posted May 18, 2017 Author Share Posted May 18, 2017 My winnings were 6-8000 HUF at the end of the day and they should have been doubled up to 5,000 HUF.1933 HUF is less than what I won on Monday. Link to comment Share on other sites More sharing options...
JeppeL Posted May 18, 2017 Share Posted May 18, 2017 Sorry if there's any confusion @Candycam, I've asked the relevant team to please double check :) Former Community Manager Link to comment Share on other sites More sharing options...
JeppeL Posted May 25, 2017 Share Posted May 25, 2017 @Candycam We had it double checked and the 1933 HUF should be correct - you played on 5 different slots throughout the day counting towards the promotion and the overall result of those were 1933 HUF, with the winnings coming from the Divine Fortune slot. /Jeppe Former Community Manager Link to comment Share on other sites More sharing options...
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