smithywesson Posted May 4, 2017 Share Posted May 4, 2017 normally if you buy bingo tickets the amound that you have spend ad up at the grand slam room. untill you reach the 15 euro. but i already spend 7 euro and the zero stays zero?? and if i click on the grand slam room it says you didnt spend any money. i must say that i feel a bit ripped of!! and this is not the first time that i have problems with the bingo room. hope someone of you guys from unibet can fix this? Link to comment Share on other sites More sharing options...
JeppeL Posted May 5, 2017 Share Posted May 5, 2017 @smithywesson I haven't seen other reports of this yesterday, so could be a few different things, but let's see if we can't sort it out :) Does the counter still stand at 0 or was it updated? If so, could you please send me a screenshot of the counter and I'll forward it to the Bingo department so they can check up on it!/Jeppe Former Community Manager Link to comment Share on other sites More sharing options...
smithywesson Posted May 5, 2017 Author Share Posted May 5, 2017 from the moment i had topped up my balance amount and whole the time until it was all spended. then i closed my browser go to the unibet poker app. i ko a couple off guys out the tournement so i get 0.02 for the ko. and when i had a little amount of about 0.12 😆 i returned to the bingo room because its just only 2 or 3 mm of the loyalty spin bar that must be filled (what did not happened offcourse) but that 0.12 added up in the grand slam room Link to comment Share on other sites More sharing options...
smithywesson Posted May 5, 2017 Author Share Posted May 5, 2017 Link to comment Share on other sites More sharing options...
smithywesson Posted May 5, 2017 Author Share Posted May 5, 2017 hope this is good enough for you? i should had taken some screenshots at the moment but i did not came to my mind at that exact moment. sorry man Link to comment Share on other sites More sharing options...
JeppeL Posted May 5, 2017 Share Posted May 5, 2017 Thanks a bunch! I've forwarded it to the Bingo guys and will post here again soon as possible :) Former Community Manager Link to comment Share on other sites More sharing options...
Martin1 Posted May 5, 2017 Share Posted May 5, 2017 Hi @smithywesson,Thanks for bringing this to our attention. There as an error on the promotion page regarding the timeframe for qualification to the Grand Slam room.To qualify, you have to wager €15 between 02:00 and 01:59 CET, so the wagering you did before 02:00 today actually registered as yesterday.The promotion page has now been changed to reflect this, and I have issued a €10 bingo voucher to your account as a good will gesture.Sorry about the confusion. Link to comment Share on other sites More sharing options...
smithywesson Posted May 5, 2017 Author Share Posted May 5, 2017 i just see your message, allright what a great gift from unibet. did not suspect that. hope you guys get the little issues out of the bingoroom because it does not look like a lot of fun but actually its a great game. really thanks you guys🆗🆗🆗 Link to comment Share on other sites More sharing options...
Livertool Posted May 12, 2017 Share Posted May 12, 2017 I played over 15 euros yesterday but ain`t allowed to play grand slam today. Part of the 15 euros was played by bingo voucher won from the wheel, doesn`t it count? Link to comment Share on other sites More sharing options...
JeppeL Posted May 12, 2017 Share Posted May 12, 2017 @Livertool I'm sitting with BingoMartin today, he's kindly noted that all wagering towards the Grand Slam room has to be by cash and done in other rooms than the Grand Slam itself./Jeppe Former Community Manager Link to comment Share on other sites More sharing options...
Livertool Posted May 12, 2017 Share Posted May 12, 2017 Ok, would be nice that you could find that information on bingo page somewhere. Well now i know... Link to comment Share on other sites More sharing options...
GothMoth Posted May 17, 2017 Share Posted May 17, 2017 It happens to me all the time and I noticed that the counter isn't working when I buy tickets after the games at Grand Slam untill the early hours of the next day. Link to comment Share on other sites More sharing options...
GothMoth Posted May 17, 2017 Share Posted May 17, 2017 I took some screenshots of the bug tonight : Link to comment Share on other sites More sharing options...
JeppeL Posted May 19, 2017 Share Posted May 19, 2017 Thanks a lot @GothMoth, I've made sure to forward them to Martin! Former Community Manager Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.