torasp Posted June 14, 2016 Share Posted June 14, 2016 Last days i getting logged out all the time, if i go from odds to casino i get logged out, then i go back and get logged out. Then this yellow line with the text verify your account appears, clicking on it and logging in and the text youre account already verified appears. Pretty annoying to write in the username and password all the time. Anyone else have this issue?Greetings Link to comment Share on other sites More sharing options...
Apoxxy91 Posted June 14, 2016 Share Posted June 14, 2016 Which browser and OS ? get the same problem in the Firefox, on chrome its working perfect Link to comment Share on other sites More sharing options...
torasp Posted June 14, 2016 Author Share Posted June 14, 2016 I use chrome and windows 10 ;) Link to comment Share on other sites More sharing options...
Svea91 Posted June 14, 2016 Share Posted June 14, 2016 I had a same problem once. I deleted browsing history and this solved the problem. Link to comment Share on other sites More sharing options...
Livertool Posted June 14, 2016 Share Posted June 14, 2016 I have the same problem, have been for 3 days. I use linux mint and chromium. Link to comment Share on other sites More sharing options...
torasp Posted June 14, 2016 Author Share Posted June 14, 2016 i think its around three days it first happened to me to. So i guess they maybe updated something, i hope they fix it soon. Delete the history did not work for me, the problem continues :D Link to comment Share on other sites More sharing options...
Livertool Posted June 14, 2016 Share Posted June 14, 2016 Save the password for your username so you can just press the log in button so you dont have to write them all the time, works for me :) Link to comment Share on other sites More sharing options...
slimline111 Posted June 15, 2016 Share Posted June 15, 2016 just got dumped out there now. mobile app is horrible for doing it almost there almost Link to comment Share on other sites More sharing options...
slimline111 Posted June 15, 2016 Share Posted June 15, 2016 @Livertool wrote: Save the password for your username so you can just press the log in button so you dont have to write them all the time, works for me :)i have never been able to do this almost there almost Link to comment Share on other sites More sharing options...
jayc Posted June 16, 2016 Share Posted June 16, 2016 @torasp wrote: Last days i getting logged out all the time, if i go from odds to casino i get logged out, then i go back and get logged out. Then this yellow line with the text verify your account appears, clicking on it and logging in and the text youre account already verified appears. Pretty annoying to write in the username and password all the time. Anyone else have this issue?Greetings1. Update your browser/s.2. Clear passwords, caches, history... that sort of stuff.3. Format. Link to comment Share on other sites More sharing options...
Valkyrie Posted June 16, 2016 Share Posted June 16, 2016 This normally occurs if you've been inactive for a while and the system logs you out automatically for safety, but since they had the login problems at the site a few days ago I've been experiencing this a lot more frequently - even when I'm still active. The yellow "verify your Unibet account" message appears a lot, but when I click on it it says everything is fine. However, contrary to TS, I do not always get logged out when this happens. Link to comment Share on other sites More sharing options...
jukkasd Posted June 18, 2016 Share Posted June 18, 2016 I had same problem some time ago with newest chrome and win 8.1.i use plugin called uBlock on my browser to block adds on a websites, but this plugin is not working as it sould be.It blocks adds just fine, but in many sites it does also much more. Many casinosites livechat wont work with this plugin and it was reason why i needed to log in unibet site many times in a row. When i disabled ublock, promblem was solved for me. Link to comment Share on other sites More sharing options...
CoxteloDelo Posted June 19, 2016 Share Posted June 19, 2016 You better do a windows reinstall :) Link to comment Share on other sites More sharing options...
fili76 Posted June 19, 2016 Share Posted June 19, 2016 i have same problems.i betting in live over 0,5 goals but got message i am log out then i logged in 2x then not good after then i logged in and bett over 1,5goals and then i lose my money.my first tip war good 0-1.i lose then my money:-( Link to comment Share on other sites More sharing options...
JeppeL Posted June 20, 2016 Share Posted June 20, 2016 @jukkasd wrote:I had same problem some time ago with newest chrome and win 8.1.i use plugin called uBlock on my browser to block adds on a websites, but this plugin is not working as it sould be.It blocks adds just fine, but in many sites it does also much more. Many casinosites livechat wont work with this plugin and it was reason why i needed to log in unibet site many times in a row. When i disabled ublock, promblem was solved for me.@torasp Do you have a similar program installed which might be the root of the problem? Former Community Manager Link to comment Share on other sites More sharing options...
torasp Posted June 20, 2016 Author Share Posted June 20, 2016 I have adblock, maybe its the problem. Will try to turn it of later and see if the problem continues :) Link to comment Share on other sites More sharing options...
torasp Posted June 20, 2016 Author Share Posted June 20, 2016 seems to work :) So i guess the adblocker caused the issue. Thanks ;) Link to comment Share on other sites More sharing options...
JeppeL Posted June 20, 2016 Share Posted June 20, 2016 @torasp wrote:@JeppeL seems to work :) So i guess the adblocker caused the issue. Thanks @jukkasd ;)Glad to hear it and happy that the community could help out :) Former Community Manager Link to comment Share on other sites More sharing options...
Niklas1 Posted June 16, 2018 Share Posted June 16, 2018 Same here Highly annoying. When i try to look at my betting history it logs me off right away. Link to comment Share on other sites More sharing options...
pascal303030 Posted June 16, 2018 Share Posted June 16, 2018 same here , for a few days alreadyhappens both when i use my phone or browser on pc. highly annoying, as i also have missed live bets because of this, as sometimes even logging in once doesn't work, and need to keep trying 2 times, 3 times. I don't have any browser add-ons or ad blockers installed. Link to comment Share on other sites More sharing options...
Vlaerenko Posted June 16, 2018 Share Posted June 16, 2018 Got the same issue!disabled my addblocker but the problem still remains though.. Link to comment Share on other sites More sharing options...
AndreiBN Posted June 16, 2018 Share Posted June 16, 2018 This is really getting ridiculous . Think the sistem logged me out 30 times in the last hour only. It's impossible to bet live with this issue. And after 1 minute , it says that the session has ended due to inactivity...WTF??? Lost a lot of opportunities for some good live betting odds and it's going like this for the last 3-4 hours today!!!!No add block, no internet problem...just Unibet problem!!!! "When things are bad, it's the best time to reinvent yourself" Link to comment Share on other sites More sharing options...
psrquack Posted June 16, 2018 Share Posted June 16, 2018 I totally agree with Andrei. That's a very poor quality of service. It seems our server can't handle the increased number of logins during the WC. Link to comment Share on other sites More sharing options...
pascal303030 Posted June 16, 2018 Share Posted June 16, 2018 the helpdesk says theyre looking into it, but in my case it has been for over 48 hours now , and only getting worse today.where before it would happen every 10-15 minutes or so, now indeed sometimes 3 times in a minute, making the site and live betting completely useless. Link to comment Share on other sites More sharing options...
RayL Posted June 16, 2018 Share Posted June 16, 2018 Hi guys.Indeed we had a handfull of disconnection reports today, it is confirmed that Kambi, has re routed traffic and the bug seems to have stopped.I wish to apologize for the inconveniences caused by this disconnection and please find a €5 Free Bet in your accounts from us, the Unibet Community :)@Niklas1, @pascal303030, @Vlaerenko, @AndreiBN, @psrquack./Ray Former Community Moderator Link to comment Share on other sites More sharing options...
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