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Getting logged out all the time?


torasp
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Last days i getting logged out all the time, if i go from odds to casino i get logged out, then i  go back and get logged out. Then this yellow line with the text verify your account appears, clicking on it and logging in and the text youre account already verified appears. Pretty annoying to write in the username and password all the time. Anyone else have this issue?

Greetings

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i think its around three days it first happened to me to. So i guess they maybe updated something, i hope they fix it soon. Delete the history did not work for me, the problem continues :D

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@torasp wrote:

Last days i getting logged out all the time, if i go from odds to casino i get logged out, then i  go back and get logged out. Then this yellow line with the text verify your account appears, clicking on it and logging in and the text youre account already verified appears. Pretty annoying to write in the username and password all the time. Anyone else have this issue?

Greetings


1. Update your browser/s.

2. Clear passwords, caches, history... that sort of stuff.

3. Format.

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This normally occurs if you've been inactive for a while and the system logs you out automatically for safety, but since they had the login problems at the site a few days ago I've been experiencing this a lot more frequently - even when I'm still active. The yellow "verify your Unibet account" message appears a lot, but when I click on it it says everything is fine. However, contrary to TS, I do not always get logged out when this happens.

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I had same problem some time ago with newest chrome and win 8.1.

i use plugin called uBlock on my browser to block adds on a websites, but this plugin is not working as it sould be.

It blocks adds just fine, but in many sites it does also much more. Many casinosites livechat wont work with this plugin and it was reason why i needed to log in unibet site many times in a row. When i disabled ublock, promblem was solved for me.

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i have same problems.i betting in live over 0,5 goals but got message i am log out then i logged in 2x then not good after then i logged in and bett over 1,5goals and then i lose my money.my first tip war good 0-1.i lose then my money:-(

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@jukkasd wrote:

I had same problem some time ago with newest chrome and win 8.1.

i use plugin called uBlock on my browser to block adds on a websites, but this plugin is not working as it sould be.

It blocks adds just fine, but in many sites it does also much more. Many casinosites livechat wont work with this plugin and it was reason why i needed to log in unibet site many times in a row. When i disabled ublock, promblem was solved for me.


@torasp Do you have a similar program installed which might be the root of the problem?

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Former Community Manager
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  • 1 year later...

same here , for a few days already

happens both when i use my phone or browser on pc. highly annoying, as i also have missed live bets because of this, as sometimes even logging in once doesn't work, and need to keep trying 2 times, 3 times. I don't have any browser add-ons or ad blockers installed.

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This is really getting ridiculous . Think the sistem logged me out 30 times in the last hour only. It's impossible to bet live with this issue. And after 1 minute , it says that the session has ended due to inactivity...WTF??? Lost a lot of opportunities for some good live betting odds and it's going like this for the last 3-4 hours today!!!!

No add block, no internet problem...just Unibet problem!!!!

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"When things are bad, it's the best time to reinvent yourself"
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the helpdesk says theyre looking into it, but in my case it has been for over 48 hours now , and only getting worse today.

where before it would happen every 10-15 minutes or so, now indeed sometimes 3 times in a minute, making the site and live betting completely useless.

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Hi guys.
Indeed we had a handfull of disconnection reports today, it is confirmed that Kambi, has re routed traffic and the bug seems to have stopped.
I wish to apologize for the inconveniences caused by this disconnection and please find a 5 Free Bet in your accounts from us, the Unibet Community :)@Niklas1@pascal303030@Vlaerenko@AndreiBN@psrquack.

/Ray

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Former Community Moderator
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