pokerprincess77 Posted April 22, 2017 Share Posted April 22, 2017 Hi, I have had a similar problem to this, a couple of weeks ago I entered a freeroll called "€250 free sports bets freeroll" or something like that. First prize was €50, 2nd & 3rd prizes were €25. I came third but have never received anything? I waited in case it took a few days to show up on my account but I have since thoroughly checked my account & cant find anything. I googled it & found this post, so now im guessing its prob not gone on? I tried googling the tournement to find out the tournement id for you but cant find a single thing on it anywhere! I am unsure of the exact date it was on, I think it might have been a friday, It was definitely before the Grand National though cos I wanted to use it then but couldnt. It was maybe a few days, or up to a week before, sorry for being so vague, hope someone can help xEdit by @testuser1: subject amended and post moved. Link to comment Share on other sites More sharing options...
BonusPater Posted April 24, 2017 Share Posted April 24, 2017 Welcome to the community, @pokerprincess77! :) You did actually get your free bet, you just didn't make use of it within 7 days and it expired. It's usually not something we do, but I've given you a new one that's valid for a week :) Please see this page about how to make use of it https://www.unibetcommunity.com/t5/Unibet-how-to-s/How-to-use-a-Free-Bet-or-a-Profit-Boost/m-p/7749#U7749 :) Link to comment Share on other sites More sharing options...
pokerprincess77 Posted April 26, 2017 Author Share Posted April 26, 2017 Hi, thanks v much for that, really appreciate it! :)Still having trouble actually finding it though, I clicked the link and read the info but when I visit unibet.co.uk, click on the sports heading followed by the sports sub heading, the page I see doesn't have that dark grey subsection shown on the screenshot in your instructions (the portrait rectangular box listing.. My bets, My bonus offers, etc..) I'll try post a screenshot of what I see if I can, will also keep looking in case iv missed somethingThank again for reactivating my free bet xx Link to comment Share on other sites More sharing options...
BonusPater Posted April 26, 2017 Share Posted April 26, 2017 Sounds like you're using the old sports page. Try this link https://www.unibet.co.uk/betting#home and make sure you're logged in :)You can also try this link which should lead you directly to the free bet section https://www.unibet.co.uk/betting#bonus-offers :) Link to comment Share on other sites More sharing options...
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