Tboy Posted April 22, 2017 Share Posted April 22, 2017 Can someone help me with this,any suggestions is appropriated Cheers Link to comment Share on other sites More sharing options...
Egon Posted April 22, 2017 Share Posted April 22, 2017 The only thing that comes to my mind is that that there must have been some sort of timeframe to use the ticket and the 500 euro reward that you have overlooked- hope you get it sorted out !! Kind regards Egon Link to comment Share on other sites More sharing options...
psrquack Posted April 22, 2017 Share Posted April 22, 2017 I'm pretty sure they will revive the ticket if the expiration was the only problem but you have to wait unitl next week because 95% of the the employees are in a conference these days. Link to comment Share on other sites More sharing options...
Tboy Posted April 22, 2017 Author Share Posted April 22, 2017 Appreciate your answer, I'll try take contact next week then: ),thank you Link to comment Share on other sites More sharing options...
MarcoV Posted April 23, 2017 Share Posted April 23, 2017 Hey @Tboy,You had one expired ticket from this year which I've revived (€4 MTT ticket). I'm afraid I can't revive the other ones as they expired more than a year ago :(I've asked the poker team if we can reactivate the bonus, but I can't guarantee anything. I can see that we've revived it once already, and usually we only reactivate/extend a bonus one time. Will let you know when they get back to me :) Former community moderator Link to comment Share on other sites More sharing options...
Kris-Unibet Posted April 24, 2017 Share Posted April 24, 2017 @Tboy wrote: Can someone help me with this,any suggestions is appropriated Cheers Hi,There was an issue when the bonus was added and it should not have been credited to your account.Re-added the bonus as a goodwill.Good luck😃 Link to comment Share on other sites More sharing options...
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