TTABKATA Posted April 13, 2017 Share Posted April 13, 2017 Hello, today try to deposit from Skrill and there is no option. Last year i've made deposit from Skrill and now that option is gone. Can you check please? Link to comment Share on other sites More sharing options...
JeppeL Posted April 13, 2017 Share Posted April 13, 2017 @TTABKATA Sorry, I was a bit too fast earlier and gave the wrong information. There was a decision made a while back by the Payments team, to remove the possibilty of depositing or withdrawing using Skrill in certain countries. Your country unfortunately falls in under this classification and I can't get the option added back for you :( Former Community Manager Link to comment Share on other sites More sharing options...
TTABKATA Posted April 14, 2017 Author Share Posted April 14, 2017 Hello @JeppeL thank you for your replay, sorry but i can't accept this solution:) because is not a solution it is a Unibet desision.Can you propose a real solution ? This solution it's not even only for me it's for all restricted members.Thank you in advance Link to comment Share on other sites More sharing options...
JeppeL Posted April 14, 2017 Share Posted April 14, 2017 @TTABKATA wrote:Hello @JeppeL thank you for your replay, sorry but i can't accept this solution:) because is not a solution it is a Unibet desision.Can you propose a real solution ? This solution it's not even only for me it's for all restricted members.Thank you in advance@TTABKATA You're absolutely right, but it's a decision that's at the discretion of the Payments and Player Safety teams. The best solution I can offer at the moment is to do the withdrawal via bank transfer, it's very fast and reliable./Jeppe Former Community Manager Link to comment Share on other sites More sharing options...
NotFake Posted May 7, 2017 Share Posted May 7, 2017 I have to give a negative feedback on the matter as well. Same thing apparently happened to my country as well, without a notice. This is very inappropriate to not give any heads up to your customers who were exclusively using this method for deposits and withdraws. I already asked your support for any other solution but bank transfers, but was told it's not an option. Is there really no other solution i.e. withdraw with Paysafe or some other online wallet. I don't mind paying an extra fee. Link to comment Share on other sites More sharing options...
JeppeL Posted May 8, 2017 Share Posted May 8, 2017 @NotFake I understand the frustration and respect that you make your opinion heard here in the thread. Unfortunately I can't offer a solution that includes another online wallet as the issue isn't with Skrill itself, but with offering e-wallets in general on some of the markets in which we operate - the fraud costs were too high compared to the revenue we make in said markets - I truly hope it's something we can solve and make the different payment options available for you again in the future./Jeppe Former Community Manager Link to comment Share on other sites More sharing options...
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