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My stakes always rejected


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Go to solution Solved by MarcoV,

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Hello,i try to place higher amounts on Engl. Prem. etc. in the past i never had any problems with doing that, but since a few days, all my bets are rejected or your traders accept only a small amount and i am not able to place my bets anymore. Surely it is a restriction, but why i am restricted, you should be happy to have me as a valued customer and not restrict me like hell. When i go to the chat, i only receive the standart answer, that this is a bookie decision and we can nothing do, to help you.

I mean, you surely can do something to help me or increase my limits, this is really frustrating

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Were you winning large amounts? That could be the reason. Bookies tend to restrict profitable players.

I debate
Should I smile like everything's good and pretend that life is great
Or should I let the world see the real me and not hide this pain
I tried to be like the rest of y'all, sorry I just can't
I'ma probably die this way
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  • Solution

If we increase the limit every time a customer ask for it, there wouldn't be a reason to set a limit in the first place. As our customer support agent mentioned - it's the traders' decision and we can't just increase the limit if they don't agree.

I admit that the two €5 bets you had on Hull City vs. Middlesbrough and Chelsea vs. Man. City looks a bit weird, since they have approved higher stakes afterwards - you got your stake of €xxxxx approved on the Serie A mathc a couple of days ago and besides the two €5 bets, we've approved a stake of minimum €xxx every time.

Keep in mind that the odds also has an influence on how much you're able to stake on each bet.

Former community moderator
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  • 2 months later...

Hello, it looks like i has finally been banned for betting. I tried to bet a higher amount on Wimbledon...yes Wimbledon the only big event at time and normaly all bookies takes a fortune on it only Unibet accepts only xxx amount and reject the the rest. So i need to ask again,if you restricted me or why the traders do not accept any more stakes from me???

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At Unibet we have general limits on all bets - just as all other bookmakers do. These limits are crucial to our business to help us manage liabilities and offer customers the best possible prices. These are all trader decisions and it's not something we can influence from the community.

I totally understand your frustrations - it's certainly not pleasant to get a bet rejected, but referring to my previous post along with the above information is best I can do 😞

Former community moderator
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Hello, i tried to withdraw my balance on the 11th of july and now since the 11th there are sec. checks on my account and livechat always telling me to wait. I had a lot withdraws and deposits with higher amounts in the past and maybe any1 here can help me, to get my money back faster.

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