Livebet lost?

[Livertool]

I bet on Kazaakhstan U19 -  Slovenia U-19 under 0,5 goals between 40.00 and 59.59. Clock counted to 60 minutes and there were no goals. Win was credited to my account but soon it was taken away and the bet is mark as losed beacause Slovenia made goal on 60 minutes. WHYYYYYY?

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[AndreiBN]

@Livertool Might be because if you watch the game live on Unibet and look at the clock,there is always  a slightely delay from the real time.And if the official time of the goal is minute '60,this means that the goal was scored at some point during the minute '59.

As soon as a new minute starts ,is counted as the next one.For example,when the time is 29:10 ,any action until 29:59 will be counted as happened in minute '30.And in the end they will always have to take the offical results as the right ones to settle any bets,and,like i said before,if the official time of scoring the goal is minute '60,this means that the goal was scored sometime between 59:00 - 59:59.

[Livertool]

 

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@AndreiBN wrote:

@Livertool Might be because if you watch the game live on Unibet and look at the clock,there is always  a slightely delay from the real time.And if the official time of the goal is minute '60,this means that the goal was scored at some point during the minute '59.

As soon as a new minute starts ,is counted as the next one.For example,when the time is 29:10 ,any action until 29:59 will be counted as happened in minute '30.And in the end they will always have to take the offical results as the right ones to settle any bets,and,like i said before,if the official time of scoring the goal is minute '60,this means that the goal was scored sometime between 59:00 - 59:59.

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Did not watch the game live, i looked it at the live betting site live centre where you place the bets too. And to my knowledge if that clock gets over 60 minutes then the bet should be win. And they already credited my account but after few minutes withdraw the money. 

I spoke to the live chat and they said they will contact the bet provider, so we will see....

[VikingsAF]

What I can find is only goals made in the 65th minute. 

But as you see a goal was made in the 40th minute, making your bet a loss after less than a minute already. 

 

 

 Hope this solves your issue :) 

 

 

 

[AndreiBN]

@VikingsAF If the goal is marked as in '40 minute,this means it was scored somewhere between the time 39:00 and 39:59.

In football they always round-up to the next minute.Like i said before,if an action takes place in between ,for ex.20:00 - 20:59 , it will always be counted as in minute 21 :)

[Livertool]

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@AndreiBN wrote:

@VikingsAF If the goal is marked as in '40 minute,this means it was scored somewhere between the time 39:00 and 39:59.

In football they always round-up to the next minute.Like i said before,if an action takes place in between ,for ex.20:00 - 20:59 , it will always be counted as in minute 21 :)

Yes it is rounded usually but not in the livebetcentre where you place the bets too.

[Livertool]

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@VikingsAF wrote:

What I can find is only goals made in the 65th minute. 

But as you see a goal was made in the 40th minute, making your bet a loss after less than a minute already. 

 

 

 Hope this solves your issue :) 

 

 Thanks for the info, could not find anywhere :)

But anyways, they replied to me from unibet that they had made mistake and credited my account :)

 

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[BonusPater]

I'm sorry about the mistake but glad to hear that you got it resolved together with CS :)

I checked yesterday afternoon, but there wasn't an update on the case then.