PunchFace Posted March 8, 2017 Share Posted March 8, 2017 Hello, can anybody from UNIBET help me outWent to play a $2 SnG heads up - Once I cashed in for it.... it said tournament will begin shortly and my screen was blank and I couldn't play and hands so I just got blinded out agains the person I was playing againstCan I get my $2 back ? Even if its a $2 MTT is fine.... "Time keeps on slipping, into the future....I want to fly like an Eagle, to the Sea" Link to comment Share on other sites More sharing options...
PunchFace Posted March 8, 2017 Author Share Posted March 8, 2017 This is what it looked like the whole time: "Time keeps on slipping, into the future....I want to fly like an Eagle, to the Sea" Link to comment Share on other sites More sharing options...
MarcoV Posted March 8, 2017 Share Posted March 8, 2017 Thanks for reporting, @PunchFace. Do you remember what time you tried to play the heads up? I can't seem to find the heads up in your tournament history - the only €2 HU I can find from the last two days is the one you won last night.Have you experienced this issue other times than this one after the latest release? Former community moderator Link to comment Share on other sites More sharing options...
PunchFace Posted March 8, 2017 Author Share Posted March 8, 2017 This is the first time its happened to meClock on the picture says 2:43CET@MarcoV "Time keeps on slipping, into the future....I want to fly like an Eagle, to the Sea" Link to comment Share on other sites More sharing options...
MarcoV Posted March 8, 2017 Share Posted March 8, 2017 Sorry I didn't notice the clock on the screenshot 😪I've refunded the buy-in with a €2 MTT ticket. Feel free to exchange it here :) Former community moderator Link to comment Share on other sites More sharing options...
PunchFace Posted April 7, 2017 Author Share Posted April 7, 2017 Playing in the $4 Deepstack BountyCall on flop - have an open ended straight draw and UNIBET does it again kicks me out at the worst time possible!!!!!POKER CLIENT is still the WORST out of PartyPoker/PokerStarsI have given up on wondering when the actual client would be able to work for all users as its been 4-5 months since it stopped working for me "Time keeps on slipping, into the future....I want to fly like an Eagle, to the Sea" Link to comment Share on other sites More sharing options...
PunchFace Posted April 7, 2017 Author Share Posted April 7, 2017 Been kicked out 4 times now in the last 10 minutes -wtf is thisIll accept it when I get beat in a hand and it puts me on tiltBut when I am put on tilt bc of getting kicked out during my poker tourney session it infuriates meMissed my big blind. small blind hands. my open ended straight draw and who knows what else "Time keeps on slipping, into the future....I want to fly like an Eagle, to the Sea" Link to comment Share on other sites More sharing options...
Camilio Posted April 7, 2017 Share Posted April 7, 2017 @PunchFace wrote: Been kicked out 4 times now in the last 10 minutes -wtf is thisIll accept it when I get beat in a hand and it puts me on tiltBut when I am put on tilt bc of getting kicked out during my poker tourney session it infuriates meMissed my big blind. small blind hands. my open ended straight draw and who knows what else Get used to it... Welcome to Unibets Pokerworld... :( It´s all in there. Link to comment Share on other sites More sharing options...
JeppeL Posted April 10, 2017 Share Posted April 10, 2017 @PunchFace I was checking your hand history from Friday with a compensation in mind, but for me to do it, I need to see a direct tournament affecting loss in one of the hand. I do see one of the tournaments where I could compensate, but it was omaha bounty freeroll and the buy in has €0 value. I fully understand the frustration of being disconnected at any point during a tournament, but when there's no money/chips lost as a direct result of it we feel it would be unbalanced to offer compensation in situations where it wasn't the case. Former Community Manager Link to comment Share on other sites More sharing options...
PunchFace Posted April 10, 2017 Author Share Posted April 10, 2017 @JeppeLYes I know there was no chips that changed hands, but do you understand where I am coming from, the hands I missed I could've had a good hand and been able to collect chips or even a bounty like with the open ended straight draw,, it put me on tilt bc it happened so frequently within the hour... one hand can mean placing in a tournament, winning a tournament, or losing one "Time keeps on slipping, into the future....I want to fly like an Eagle, to the Sea" Link to comment Share on other sites More sharing options...
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