emnv1 Posted June 11, 2016 Share Posted June 11, 2016 Yesterday I wanted to place a bet on the match France:Romunia because of the comunity boost promotion and after not receiving the money I realized I made a mistake and made a bet for group A winner (France). I used 20€ bonus money and I would like to know if you could maybe cancel the bet because I don't want to wait 3 weeks to potentially use the bonus money again and also the bet doesn't count towards wagering requirement because of the odds being too low. Link to comment Share on other sites More sharing options...
JeppeL Posted June 11, 2016 Share Posted June 11, 2016 No worries, this could happen for anyone :)We've cancelled the bonus and added a new one, it should be in your bonus menu shortly where you can accept it just like with the first one. This means that you'll still be able to see the Group Winner bet as active, but should France win you won't get the winnings, as the bonus money from the cancelled bonus have been cancelled.Thanks for being quick asking for help :) Former Community Manager Link to comment Share on other sites More sharing options...
emnv1 Posted June 11, 2016 Author Share Posted June 11, 2016 Thank you! :) Link to comment Share on other sites More sharing options...
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